---
title: "After generating the e-way bill, I logged out and logged back in but was unable to print the option. What should I do to make the print option appear?"
description: "After generating the e-way bill, I logged out and logged back in but was unable to print the option. What should I do to make the print option appear?"
canonical: "https://busy.in/faqs/after-generating-e-way-bill-out-logged-back-but-unable-what-should-make-print-option-appear-answerid-25690/"
---

# After generating the e-way bill, I logged out and logged back in but was unable to print the option. What should I do to make the print option appear?

If you've generated an e-way bill and are unable to print option after logging out and logging back in, there are a few steps you can take to troubleshoot the issue:
1: Ensure that all the GSP configuration information provided like GSP ID etc for generating the e-way bill is accurate in GST/VAT
2: For this, we have to check that the invoice details, transporter details, PIN code, and other relevant information are added correctly there are no checks possible
3: Check your internet connection to ensure it is stable and working properly
4: Verify that you have the latest version of BUSY installed. If not, update to the latest version
5: if the PDF is working properly in the system or if it is BUSY Also if it is not working you need to reinstall the PDF.
6:First of all, you need to check whether turning window features on or off from the control panel as follows:
Go to the control panel.
a: Go to the control panel.
b: Select the Programs and Features option.
c: Click on the option for Turn Windows features on or off.
d: Then select an option. Netframework 3.5 includes.NET2.0
and 3.0 & then tick both options in it as Windows
Communication Foundation HTTP Activation and
Windows Communication Foundation Non-HTTP Activation
e: Then restart the system & then check

## Related FAQs

- [Why does the e-way bill print option disappear after generating an E-Waybill? How can I make it consistently visible?](https://busy.in/faqs/why-does-way-bill-print-option-disappear-after-generating-e-waybill-make-consistently-visible-answerid-32631/)
- [How do I configure the print options for E-Way bills and E-Invoices?](https://busy.in/faqs/how-do-i-configure-the-print-options-for-eway-bills-and-einvoices-answerid-52206/)
- [I am unable to print e-Way bills and invoices with the right transaction types from BUSY. What settings do I need to check to resolve this?](https://busy.in/faqs/unable-print-e-way-bills-invoices-right-transaction-types-from-busy-what-settings-need-check-resolve-answerid-26472/)
- [I am unable to generate or print e-way bills from BUSY. What could be the reasons for this?](https://busy.in/faqs/i-am-unable-to-generate-or-print-eway-bills-from-busy-what-could-be-the-reasons-for-this-answerid-34405/)