---
title: "BUSY mobile app not updating or syncing new data from desktop software. How to resolve?"
description: "BUSY mobile app not updating or syncing new data from desktop software. How to resolve?"
canonical: "https://busy.in/faqs/busy-mobile-app-not-updating-or-syncing-new-data-from-desktop-software-how-to-resolve-answerid-41929/"
---

# BUSY mobile app not updating or syncing new data from desktop software. How to resolve?

To resolve the issue of the [BUSY](https://busy.in/) mobile app not updating or syncing new data from the desktop software, you can try the following Steps:

Step 1 : Check your internet connection: Ensure that both your desktop and mobile devices are connected to a stable internet connection.

Step 2 : Refresh data sync: In the mobile app, go to the settings menu and look for the option to manually sync or refresh data. Tap on it to initiate a sync and see if the new data appears.

Step 3 : Update the app: Make sure that you have the latest version of the BUSY mobile app installed on your device. If not, update it from the respective app store.

Step 4 : Restart the app: Close the BUSY mobile app completely and then reopen it. This can help refresh the app and initiate a new sync.

Step 5 : Clear cache: If the issue persists, try clearing the cache of the BUSY mobile app. This can be done through the app settings or device settings, depending on your device.

Step 6 : If still issue facing , you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

## Related FAQs

- [Ledger feature in BUSY mobile app not working. Causes and troubleshooting Steps?](https://busy.in/faqs/ledger-feature-in-busy-mobile-app-not-working-causes-and-troubleshooting-steps-answerid-52226/)