--- title: "FAQs On Master Configuration Under Configurations | BUSY Software Help" description: "Get the helpful guide for FAQs related to Master Configuration under Configurations. BUSY Software Help & Support" canonical: "https://busy.in/faqs/configurations/master-configuration/215/" --- # FAQs On Master Configuration Under Configurations | BUSY Software Help [BUSY FAQs](https://busy.in/faqs/) → [configurations](https://busy.in/faqs/configurations/) → master configuration ## Where are GST percentages in BUSY You can set the GST percentage in the Item Master in BUSY. ## I changed the business PAN details in BUSY. Do I need to make any additional changes for it to reflect on government portal? If PAN change after sync it will auto show in portal ## Why is a new item getting created every time even if the names are similar in BUSY Accounting Software? In BUSY, you can not create items with the same name. ## What is the tax percentage I should enter for a non-Cadbury gift box product? The tax percentage for a non-Cadbury gift box product is 18%. ## What is the maximum number of characters allowed for an HSN code in BUSY? The maximum lenght of HSN Code in BUSY is 10 characters. ## Can you explain the different options for assigning vendor item numbers in this system? You can only define the vendor name only in item name ## Should I book discounts to an Indirect or Direct expense account in BUSY? Discounts should be booked to an Indirect expense account in BUSY. ## What is the format (-digit or -digit) for HSN codes used in BUSY? The format for HSN codes used in BUSY is 4 digits. ## Should the sales be recorded with account master under debtor or creditor? Sales should be recorded with account master under sundry debtor grouping. ## What is the Alt-M shortcut in BUSY to open an item? The Alt-M shortcut in BUSY is used to modify an item. Page 215 of 216. - [Previous page](https://busy.in/faqs/configurations/master-configuration/214/) - [Next page](https://busy.in/faqs/configurations/master-configuration/216/)