---
title: "FAQs On Voucher Entry Accounting Under Configurations | BUSY Software Help"
description: "Get the helpful guide for FAQs related to Voucher Entry Accounting under Configurations. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/configurations/voucher-entry-accounting/113/"
---

# FAQs On Voucher Entry Accounting Under Configurations | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [configurations](https://busy.in/faqs/configurations/) → voucher entry accounting

## What is the process for recording a refund for a customer in BUSY Accounting Software?

To record the refund process for a customer in BUSY then you need to pass the journal voucher.
Pls follow the below steps.
Step 1: Click on Transaction
Step 2: Then Journal
Step 3: Then Add

## Why don't my invoices and payments sync up properly in reports? The dates are mismatching.

The invoices and payments may not sync up properly in reports if the dates are mismatching. It is important to check the date range and ensure that the entries are made correctly.

## How can I properly record refunds to customers in BUSY? The payments are confusing.

To Refund to customer in BUSY, you can follow the below steps:
Step 1: Go to transaction then select payment and click on add
Step 2: Then mention customer account for refund

## Where can I do the transaction for transfer money to bank in BUSY?

You can use the contra voucher for doing the bank transaction entries.

Pls follow the below steps :
Step 1: Click on Transaction
Step 2: Then Contra
Step 3: Then Add

## Can I add an ad or make changes to the purchases Ive entered?

To make a changes in the added purchase voucher , plese follow below steps :
Step 1: Click onTransaction
Step 2: Purchase
Step 3: Modify
Step 4: Add complete voucher entry and save the voucher.

## How to record fixed asset donations or transfers in BUSY

For transfer of fixed asset or transafer do entry through Journal Voucher. Please follow below mention step for transafer entry of fixed asset :-
Step 1:- Transaction Tab
Step 2:- Journal Voucher
Step 3:- Add

## How can I add overhead costs to production voucher?

For add overhead cost to production voucher enter a separate accounting voucher such as Journal or payment voucher. Production voucher only track inventory generated and consumed track not have any accounting impact

## How do I adjust old payments in BUSY

Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Payment
Step 3: Add

Enter the Party Name then Bill by Bill window will get open popup , Select the Reference and adjust it.

## When I try to adjust a receipt, the software applies it to the wrong reference. What am I doing wrong?

It is possible that the wrong reference number is being entered or selected when adjusting the receipt. Double-check the reference number and make sure it matches the correct bill or invoice.

## How do I ensure that my loan account shows up under the correct account group in the balancesheet?

To ensure that your loan account shows up under the correct account name in BUSY Accounting software, you need to select the correct account group name while creating the loan account.

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