---
title: "FAQs On Voucher Entry Accounting Under Configurations | BUSY Software Help"
description: "Get the helpful guide for FAQs related to Voucher Entry Accounting under Configurations. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/configurations/voucher-entry-accounting/97/"
---

# FAQs On Voucher Entry Accounting Under Configurations | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [configurations](https://busy.in/faqs/configurations/) → voucher entry accounting

## Why is the PDC amount getting added automatically in the bank statement entry in BUSY when I have not regularized it yet?

PDC amount getting added automatically in bank statement entry in BUSY when entry not regularized it yet because of maybe while enter transaction you not selected PDC type or while open bank statment you selected include PDC entry option as YES

## The billing and invoicing process seems very complex. Is there any documentation or training available to understand it better?

If you want training or help videos regarding billing and invoice process then you can go to help menu in company.
In help menu you can go through training or help videos
Or you can go through user's manual

## Is there a known problem with BUSY and making payments right now? When will it be fixed?

There is no problem in posting payment voucher in BUSY . To post payment , follow below steps:

Step 1: Go to transaction then payment and select add
Step 2: Enter the relevant header details.
Step 3: Now selects accounts and save entry

## 3) If I have received a payment online, how do I enter it into the software?

To enter a payment received online in BUSY, you need to follow these steps :
Step 1 : Go to transactions now select receipt voucher
Step 2 : Click on add and enter the details of the payment received andclick on save button.

## I'm getting an unexpected debit/credit balance when making adjustments of bill references. What should I do?

If you are getting wrong debit or credit balances while adjusting bill references then you need to check that voucher where the references were created and correct it if needed. You can also check the opening references in the account master.

## The invoice payments are not getting updated in real time. Why is there a lag?

If the invoice payment are not getting updated in real time then it could be
possible that the payment voucher you generate is not properly made or their
is a glitch in BUSY
to rectify the error update BUSY latest release

## Can you show me how to generate a Journal account for easier entry?

To add journal account entry please follow below steps:
Step 1: Go to transaction menu and then select Journal type
Step 2: and then select add option and start to add entry details like date ,voucher number, debit and credit account details.

## How do I calculate and enter the input tax for expenses?

When you pass a registered expense entry through journal voucher and debit your expense account after that you need to debit the tax account and the amount will auto pick based on the tax rate mentioned in the expense account master.

## How do I adjust payments from multiple invoices in BUSY

For Multiple Invoice we can adjust the payment in Single Voucher or in Seperate Voucher as per your need. During Payment and Receipt Voucher, When we select the party then Bill By Bill window get open for adjustment against the invoice.

## How do I handle prepayments and advances in BUSY?

BUSY allows you to enter payment and receipt vouchers for the prepayments and advances and create bill references for them. When you generate an invoice for the same customer or supplier, you can adjust the invoice amount with the bill reference.

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