---
title: "FAQs On Voucher Entry Both Under Configurations | BUSY Software Help"
description: "Get the helpful guide for FAQs related to Voucher Entry Both under Configurations. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/configurations/voucher-entry-both/258/"
---

# FAQs On Voucher Entry Both Under Configurations | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [configurations](https://busy.in/faqs/configurations/) → voucher entry both

## I made a quotation but it's not getting saved. What should I do?

If quotation is not save then you need to re enter the voucher, follow these steps:
Step 1 : CLick on transactions
Step 2 : Then quotation
Step 3 : Click on add , add details and save voucher

## How do I include tax and in the amount while creating an invoice?

If you want to calculate tax within the amount you have entered then you need to select the tax inclusive sale type. Also make sure that the tax rates should be mentioned in the item masters.

## How can I modify every bill manually after setting the voucher number manually?

To modify every bill manually after setting the voucher number manually in BUSY, you need to follow these steps :
Step 1: Go to transactions menu open each bill in modify mode and make the necessary changes.

## Should I use IGST or other tax rates for export transactions in BUSY?

For export transactions in BUSY, you should use IGST (Integrated Goods and Services Tax) as it is a tax levied on the movement of goods from one state to another or from one country to another.

## How do I get help if I have an issue generating a bill?

If you are facing any issue with generating bills in BUSY you may also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

## How can I access the option for deleting an entry in BUSY?

To delete an entry in BUSY, follow these steps:
Step 1: Take data backup.
Step 2: Now go to transactions and select voucher type, open voucher you want to delete.
Step 3: Press F8 key and delete the voucher.

## Why is it not allowed to show zero quantity in sales quotation?

A sales quotation is meant to propose potential sales, and items with zero quantity might suggest no intention to sell. So BUSY will not allow you to enter zero quantity of items in sales quotation voucher.

## How do I apply discounts or special pricing to items or bills?

To apply discount and pricing in voucher:
Step 1 : Click on administration
Step 2 : Configuration
Step 3 : Features and options
Step 4 : Inventory
Step 5 : Item pricing mode in voucher
Step 6 : Apply discount and pricing

## Is there an option to auto-validate items while adding to bill?

We have validate hsn code while adding item master and you can also validate hsn code while adding a voucher pressing alt+m on item and there is no option to auto-validate items while adding a bill.

## How can I retain certain bills while deleting others already made?

To retain certain bills while deleting others already made in BUSY, you can manually select and delete the unwanted bills and then create a new bill with the correct numbering do this process after taking backup.

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