---
title: "FAQs On Voucher Series Configuration Under Configurations | BUSY Software Help"
description: "Get the helpful guide for FAQs related to Voucher Series Configuration under Configurations. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/configurations/voucher-series-configuration/116/"
---

# FAQs On Voucher Series Configuration Under Configurations | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [configurations](https://busy.in/faqs/configurations/) → voucher series configuration

## What steps should I take if I notice duplicate invoice codes in the system?

If you notice duplicate invoice codes in the system, you should take the following steps:

1\. Identify the duplicate invoice codes or number and change it after taking backup.

## How do I configure the main series for sales in the BUSY software?

Main series are already default created series for all voucher type when you create company. So no need to configure main series for sales as it already shown

## Where should I put the billing and shipping details during voucher entry?

You should put the billing and shipping details in the window that opens after entering the party name in the billing shipping window while creating voucher in BUSY.

## What happens if I change from auto to manual numbering for vouchers?

If you change from auto to manual numbering for vouchers in BUSY, you will have the ability to enter voucher numbers manually instead of having them generated automatically.

## Why is the software not asking about item description after saving?

The software may not be asking for item description after saving because it may not be enabled in the voucher configuration or the user may have disabled it.

## The print e-invoice prompt keeps appearing even though I have enabled e-invoice generation. Why does this happen and how can I stop it?

In Voucher Configuration if Enable E Invoice Option then after Click on Save Every time Come
E Invoice Print option we have no option to Disiable It

## The discount amount is calculating incorrectly on a voucher in BUSY. What should I check to fix the discount calculation?

If you apply discount in sale voucher and amount showing incorrect you may check following things:
1: Check discount structure from administration - configuration - voucher series configuration.

## If I put the item description in the master, will it automatically pick up while creating an invoice?

Yes, if you put the item description in the master, it will automatically pick up while creating an invoice in BUSY. if item wise description is enabled.

## I am unable to find the e-Environment voucher option in BUSY. Where can I locate this option?

Step :1 Login the Company
Step:2 Administration Configuration Voucher Series Configuration Select the Serise
Step:3 Enable Option Generate E Invoice After Saving Click on Save or (F2)

## How should the GST claim be made when material is being shipped to another location?

If the material is being shipped to another location, the GST claim should be made based on the place of supply from the shipping details in BUSY.

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