---
title: "How do I send invoices or bills to customers via SMS or WhatsApp using the software?"
description: "How do I send invoices or bills to customers via SMS or WhatsApp using the software?"
canonical: "https://busy.in/faqs/how-do-i-send-invoices-or-bills-to-customers-via-sms-or-whatsapp-using-the-software-answerid-39013/"
---

# How do I send invoices or bills to customers via SMS or WhatsApp using the software?

""To configure BUSY for sending billing information via WhatsApp, you need to follow these steps:
Step 1 : Check the Whatsapp API Configuration .
Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
Step 5 : Double-check the integration settings within BUSY.
Step 6 ; Ensure that your computer has an active and stable internet connection
Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers.
Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.""

To configure SMS notifications , please follow below steps
Step 1: Go to the Administration
Step 2: Click on configuration option, select feature/option
Step 3: Select General tab and enable Event Notification
Step 4: Set the occurance of event, you have to select the type of event and user
Step 5: Mention contact no on which notification to be shared.(This option work with BUSY BNS Application)
Please note, option is available in Standard model of BUSY and with active BLS""""""

## Related FAQs

- [I want to activate SMS and WhatsApp integration in BUSY. What is the process?](https://busy.in/faqs/i-want-to-activate-sms-and-whatsapp-integration-in-busy-what-is-the-process-answerid-44949/)
- [How can I share an invoice or account statement via SMS or WhatsApp with a customer?](https://busy.in/faqs/how-can-i-share-an-invoice-or-account-statement-via-sms-or-whatsapp-with-a-customer-answerid-38941/)
- [Is there a way to automate SMS notifications for my invoices in BUSY Accounting Software?](https://busy.in/faqs/is-there-a-way-to-automate-sms-notifications-for-my-invoices-in-busy-accounting-software-answerid-41859/)
- [Why am I unable to view certain menus and options in the BUSY interface?](https://busy.in/faqs/why-am-i-unable-to-view-certain-menus-and-options-in-the-busy-interface-answerid-44970/)
- [I am unable to access specific features and options in BUSY. What could be the reason?](https://busy.in/faqs/i-am-unable-to-access-specific-features-and-options-in-busy-what-could-be-the-reason-answerid-38968/)