---
title: "How to handle refunds, multiple branches, assets, and permissions in BUSY?"
description: "How to handle refunds, multiple branches, assets, and permissions in BUSY?"
canonical: "https://busy.in/faqs/how-to-handle-refunds-multiple-branches-assets-and-permissions-in-busy-answerid-56021/"
---

# How to handle refunds, multiple branches, assets, and permissions in BUSY?

Multibranch option in BUSY for maintaining the same we need Enterprise edition.
In this we can maintain different location wise data for every branch. And then after doing transaction we can check reports as per location wise.
Follow Below Steps(HO)
Step 1:- Administration
Step 2:- Configuration
Step 3:- Features & options
Step 4:- Enterprise
Step 5:- Enable multi branch option
Step 6:- Provide name of Branch
Step 7:- Enbale option Material centre/Voucher series and User. It will auto create all three things and will tagg the same in branch.
Step 8:- Now enable HO/BO data sync option and select its status as Head Office
Note: HO's License must be run on EC model.

Steps for BO
Step 1:- Administration
Step 2:- Configuration
Step 3:- Features & options
Step 4:- Enterprise
Step 5:- Now enable HO/BO data sync option and select its status as Breach Office
Step 6:- Now click on configuration button
Step 7:- Mention Ho server info as per the HO.
Step 8:- Mention Bo details (company information)
Step 9:- Then click on read head office configuration
Step 10:- Now click on read head office configuration.

To manage your users permissions in BUSY, you can follow these steps:
Step 1: Open your company with Super / Admin User.
Step 2: Go to Administration tab and click on Users.
Step 3: Here, you can Add new users or Modify the existing users and set their rights as per the requirements.

To make refund to your customers you can pass payment or journal vouchers.

## Related FAQs

- [How do I set up multiple branches in BUSY?](https://busy.in/faqs/how-do-i-set-up-multiple-branches-in-busy-answerid-63037/)
- [Want to know about ho bo configuration in BUSY.](https://busy.in/faqs/want-to-know-about-ho-bo-configuration-in-busy-answerid-63035/)
- [What is the difference between the HO configuration and branch configuration in BUSY?](https://busy.in/faqs/what-is-the-difference-between-the-ho-configuration-and-branch-configuration-in-busy-answerid-48427/)
- [How do I create separate companies for head office and branch offices in BUSY?](https://busy.in/faqs/how-do-i-create-separate-companies-for-head-office-and-branch-offices-in-busy-answerid-44966/)
- [What is the proper procedure to accept data from another office in BUSY?](https://busy.in/faqs/what-is-the-proper-procedure-to-accept-data-from-another-office-in-busy-answerid-48439/)