--- title: "FAQs On Bulk Upload Under Mobile App | BUSY Software Help" description: "Get the helpful guide for FAQs related to Bulk Upload under Mobile App. BUSY Software Help & Support" canonical: "https://busy.in/faqs/mobile-app/bulk-upload/4/" --- # FAQs On Bulk Upload Under Mobile App | BUSY Software Help [BUSY FAQs](https://busy.in/faqs/) → [mobile app](https://busy.in/faqs/mobile-app/) → bulk upload ## I am facing issue while uploading data to BUSY mobile app? If you are facing issue in data upload of BUSY mobile app please follow given below steps: Step 1: Ensure that you have created a bdep id and cloud sync user in your company Step 2: Make sure you have the license of BUSY mobile app Step 3: Make sure your internet connection is stable in your system Step 4: Make sure you are using latest version of BUSY software Step 5: Ensure that BUSY should be exclude from antivirus and firewall Step 6: May be cloud server is under maintainance so you may wait for sometime ## How to sync BUSY mobile and desktop apps To upload data from your Desktop / Laptop to the mobile app, you need to have a mobile app license and complete the necessary configurations. Then, you can follow these steps: Step 1: Go to the Administration tab and click on Data Export Import. Step 2: Select the Cloud Sync option and choose either Bulk Upload (if this is your first time uploading) or Incremental Upload (if you have uploaded before). Step 3: Click on Start Upload and wait until the process is complete. You can then access your data from the mobile app. ## I am unable to upload or sync my company file. How can I troubleshoot this? f you Unable to upload data or Sync your company data you can try the following troubleshoorting Steps Step 1: Check the GSTIN No is Correct and Valid Step 2: Check internet Connection is Stable Step 3: Disiable the antivirus or mircrosoft difender security Step 4: Check firewell and disiable the firewell Step 5: check firewell port if showing block unblock it. Step 6: Check BUSY letest exe install Step 7: after check above step Run Bulk upload Data issue will resolve ## How do I sync data between the desktop software and mobile app of BUSY? To upload data from your system to the mobile app, you need to have a mobile app license and complete the necessary configurations. Then, you can follow these steps: Step 1: Go to the Administration tab and click on Data Export Import. Step 2: Select the Cloud Sync option and choose either Bulk Upload (if this is your first time uploading) or Incremental Upload (if you have uploaded before). Step 3: Click on Start Upload and wait until the process is complete. You can then access your data from the mobile app. ## How can i check the status of uploaded data for BUSY mobile app in BUSY? To check the status of uploaded data for BUSY mobile app please follow the below steps : Step 1: Go to Adminstration menu Step 2: Click on Data Export Import option Step 3: Then click on Cloud Sync option Step 4: Then Click on the Bulk upload option Step 5: Then click on the Start Upload button Step 6: Here, You can check the status in the progress bar to confirm that your data is either in the process of uploading or has been successfully uploaded. ## How to sync BUSY data with the mobile app? In BUSY Agent, we have a option to set time for data sync from BUSY to Mobile App. In that time interval data get auto sync . Pls Follow the Below Steps : Step 1: Open the BUSY Software Step 2: Company Menu Step 3: Download BUSYAgent Step 4: Install it in which BUSY is already installed Step 5: Click on BUSYAgent icon Step 6: Click on Cloud Sync Configuration Step 7: Enable the automatic incremental sync Step 8: Mention the time interval for syncing data. ## How can I create separate BDEP IDs in different companies for Mobile App? To create seperate BDEP IDs in different companies for BUSY mobile app, you need to follow these steps: Step 1: Go to the Administration menu then click on Configuration. Step 2: Select Features / Options and click on General. Here, you will see an option called Enable BUSY Data Exchange Platform (BDEP) set Y on that and click on Configurtion. Step 3: On BDEP Configuration window you need to create a BDEP ID and Password. You need to create unique id for each company. ## How to download and import data from BUSY mobile app to the desktop software? We can download and import data from mobile app to BUSY from below steps: Step 1: Open the mobile app Step 2: Go to the voucher list for sync Step 3: When sync the data from mobile app Step 4: Open the BUSY software Step 5: Click on administration Step 6: Then data export import Step 7: Then cloud sync Step 8: Then lclick on download transaction, the transaction which we added through mobile app get download and can view the BUSY software. ## How is data synced between BUSY software and the mobile app? We can upload data from BUSY to Mobile App via versa. Pls Follow Below Steps: In BUSY Click On Step 1: Administration Step 2: Configuration Step 3: Features & Options Step 4: General Step 5: Enable & Create the BDEP ID then Click on Through Data Sync Option. Step 6: Data Export/Import Step 7: Cloud Sync Step 8: Bulk Upload Step 9: Download Transactions ( Data which sent from Mobile app) In Mobile App Click On Step 1: Create voucher by clickin on Plus sign Step 2: Go to Home Option Step 3: Unsynced List then sync it voucher ## Transactions are not syncing between the BUSY and the cloud . What could be causing this and how can I fix it? Please check the reasons below: 1: Make sure the Internet connection is stable 2: BUSY Agent must be open at startup 3: Make sure BUSY is installed only on the main system 4: Make sure you are using the latest release of BUSY & BUSY Agnet. 5: Check BDEP ID should be created in BUSY and though cloud sync option is also ticked from general features 6: Check after change the internet of a system. Page 4 of 15. - [Previous page](https://busy.in/faqs/mobile-app/bulk-upload/3/) - [Next page](https://busy.in/faqs/mobile-app/bulk-upload/5/)