--- title: "FAQs On Bns Under Notification Tools | BUSY Software Help" description: "Get the helpful guide for FAQs related to Bns under Notification Tools. BUSY Software Help & Support" canonical: "https://busy.in/faqs/notification-tools/bns/2/" --- # FAQs On Bns Under Notification Tools | BUSY Software Help [BUSY FAQs](https://busy.in/faqs/) → [notification tools](https://busy.in/faqs/notification-tools/) → bns ## The BNS app is giving me an error messageHow do I troubleshoot and fix it? When you encounter an error message in the BNS app, troubleshooting and fixing the issue can vary depending on the specific error message and its underlying cause. Here's a general step-by-step guide to help you address common errors in mobile apps like BNS: Step 1 : Carefully read the error... [Read the full answer](https://busy.in/faqs/the-bns-app-is-giving-me-an-error-messagehow-do-i-troubleshoot-and-fix-it-answerid-41870/) ## After reinstalling BUSY, I am still having issues with BNSWhat could be the problem? If you are still experiencing issues with the BUSY Notification System (BNS) after reinstalling BUSY, there could be various reasons for the problem. It is recommended to contact the support team or the R&D team of BUSY for further assistance in troubleshooting the issue. Step 1 :Make sure that you... [Read the full answer](https://busy.in/faqs/after-reinstalling-busy-i-am-still-having-issues-with-bnswhat-could-be-the-problem-answerid-44979/) ## Authentication and access key error in BUSY when sending a message. How to fix? If you encounter an authentication and access key error in BUSY when trying to send a message, it typically indicates an issue with your credentials or access permissions. To resolve this issue, follow these steps: Step 1 : Double-check that you are using the correct credentials, such as your username... [Read the full answer](https://busy.in/faqs/authentication-and-access-key-error-in-busy-when-sending-a-message-how-to-fix-answerid-44980/) ## Sales invoices going into the wrong GST return period in BUSY. What to check or change? If your sales invoices in BUSY are being assigned to the wrong [GST return](https://busy.in/gst/gst-returns/) period, it can lead to compliance issues. To address this problem, follow these steps to check and make the necessary changes: Step 1 : Ensure that the transaction date on your sales invoices is accurate.... [Read the full answer](https://busy.in/faqs/sales-invoices-going-into-the-wrong-gst-return-period-in-busy-what-to-check-or-change-answerid-38981/) ## How do I handle returns and refunds in BUSY? Handling returns and refunds in BUSY involves several steps to accurately record and track these transactions. Here's a general guide on how to handle returns and refunds: Handling Returns: Step 1 :Launch the BUSY and log in to your account. Step 2 :Choose the company for which you want to... [Read the full answer](https://busy.in/faqs/how-do-i-handle-returns-and-refunds-in-busy-answerid-63058/) ## The main options in BUSY are working but the BNS feature is notWhat could be causing this? If the BNS (Business Notification Service) feature is not working properly in BUSY, you can take the following steps to try and resolve the issue: Step 1 :Make sure that you are using the latest version of the BUSY software. Step 2 ;Check the BNS settings within the BUSY application.... [Read the full answer](https://busy.in/faqs/the-main-options-in-busy-are-working-but-the-bns-feature-is-notwhat-could-be-causing-this-answerid-36478/) ## The BNS feature is not working properly in BUSYHow can I get it fixed? If the BNS (Business Notification Service) feature is not working properly in BUSY, you can take the following steps to try and resolve the issue: Step 1 :Make sure that you are using the latest version of the BUSY software. Step 2 ;Check the BNS settings within the BUSY application.... [Read the full answer](https://busy.in/faqs/the-bns-feature-is-not-working-properly-in-busyhow-can-i-get-it-fixed-answerid-44991/) ## I have two companies/GST numbers registered in BUSY but getting issues in oneHow to resolve it? If you have two companies or [GST numbers](https://busy.in/gst/gst-number-search-tool-gstin-verification-online/) registered in BUSY, and you are encountering issues with one of them, you can follow these steps to resolve the issues: Step 1 :First, identify and document the specific issues you are experiencing with the company or GST number in question.... [Read the full answer](https://busy.in/faqs/i-have-two-companiesgst-numbers-registered-in-busy-but-getting-issues-in-onehow-to-resolve-it-answerid-38982/) ## How do I resolve issues with the BNS app crashing or freezing? If you're experiencing issues with the BNS app crashing or freezing, it can be frustrating, but there are several troubleshooting steps you can take to resolve these problems. Here's a step-by-step guide to help you address such issues: Step 1 :Ensure that you have the latest version of the BNS... [Read the full answer](https://busy.in/faqs/how-do-i-resolve-issues-with-the-bns-app-crashing-or-freezing-answerid-52175/) ## Unable to access BUSY server or showing offline. Possible reasons and solutions? When you're unable to access the BUSY server or it appears to be offline, it can be due to various reasons related to network, server, or software issues. Here are some possible reasons and solutions to address this problem: Step 1 : Check your internet connection and ensure it is... [Read the full answer](https://busy.in/faqs/unable-to-access-busy-server-or-showing-offline-possible-reasons-and-solutions-answerid-52178/) Page 2 of 34. - [Previous page](https://busy.in/faqs/notification-tools/bns/1/) - [Next page](https://busy.in/faqs/notification-tools/bns/3/)