Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - notification tools
Why am I unable to email documents from BUSY?
There could be several reasons why you are unable to email documents from BUSY. Some possible reasons could include:
1. Incorrect email settings: Make sure that your email settings in BUSY are configured correctly, including the SMTP server, port number, username, and password.
2. Internet connectivity issues: Check your internet connection to ensure that you have a stable and active connection.
3. Firewall or antivirus settings: Sometimes, firewall or antivirus settings can block the email functionality in BUSY. Make sure that BUSY is allowed to access the internet and send emails through your firewall or antivirus software.
4. Email server issues: If the issue persists, there might be a problem with your email server. Contact your email service provider to check if there are any issues with sending emails.
It is recommended to reach out to BUSY's customer support for further assistance in troubleshooting and resolving the issue.
How to resolve issue in PDF sending?
If issue occurred while sending PDF then simply set time zone as per indian and also set internet time drom control pannel.
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