--- title: "FAQs On Sms Configuration Under Notification Tools | BUSY Software Help" description: "Get the helpful guide for FAQs related to Sms Configuration under Notification Tools. BUSY Software Help & Support" canonical: "https://busy.in/faqs/notification-tools/sms-configuration/1/" --- # FAQs On Sms Configuration Under Notification Tools | BUSY Software Help [BUSY FAQs](https://busy.in/faqs/) → [notification tools](https://busy.in/faqs/notification-tools/) → sms configuration ## How can I share an invoice or account statement via SMS or WhatsApp with a customer? To share an invoice or account statement via WhatsApp with a customer in BUSY, then follow these steps: In order to use WhatsApp Desktop, it's important to have a Windows operating system that is Windows 8.1 or a newer version. WhatsApp Desktop is not compatible with older versions of Windows.... [Read the full answer](https://busy.in/faqs/how-can-i-share-an-invoice-or-account-statement-via-sms-or-whatsapp-with-a-customer-answerid-38941/) ## I want to activate SMS and WhatsApp integration in BUSY. What is the process? To share an invoice or account statement via WhatsApp with a customer in BUSY, then follow these steps: In order to use WhatsApp Desktop, it's important to have a Windows operating system that is Windows 8.1 or a newer version. WhatsApp Desktop is not compatible with older versions of Windows.... [Read the full answer](https://busy.in/faqs/i-want-to-activate-sms-and-whatsapp-integration-in-busy-what-is-the-process-answerid-44949/) ## Is there a way to automate SMS notifications for my invoices in BUSY Accounting Software? Absolutely, to automate SMS notifications for your invoices in BUSY [Accounting Software](https://busy.in/accounting-software/), follow these steps: Step 1:Log in to your company with your credentials. Step 2:Now go to the Administration menu and select Configuration from the submenu. Step 3:In the Configuration menu, choose SMS API Configuration. Step 4:In the... [Read the full answer](https://busy.in/faqs/is-there-a-way-to-automate-sms-notifications-for-my-invoices-in-busy-accounting-software-answerid-41859/) ## I am unable to access specific features and options in BUSY. What could be the reason? I can certainly try to help you address issues with the BUSY, but it's important to note that resolving software issues may require specific troubleshooting steps and technical expertise. Here are some general steps you can take to address issues with BUSY: Step 1 :Determine which features of the software... [Read the full answer](https://busy.in/faqs/i-am-unable-to-access-specific-features-and-options-in-busy-what-could-be-the-reason-answerid-38968/) ## Why am I unable to view certain menus and options in the BUSY interface? I can certainly try to help you address issues with the BUSY, but it's important to note that resolving software issues may require specific troubleshooting steps and technical expertise. Here are some general steps you can take to address issues with BUSY: Step 1 :Determine which features of the software... [Read the full answer](https://busy.in/faqs/why-am-i-unable-to-view-certain-menus-and-options-in-the-busy-interface-answerid-44970/) ## How to configure the SMS API in a BUSY? To configure SMS Api in [BUSY](https://busy.in/), follow the below mentioned steps: Step 1:Go to Administration then Configuration then SMS Configuration. Step 2:Click on the option “ADD FORMAT” and save it. Step 3:Copy the API in white blank portion Step 4:Define the unique value in white blank screen for different... [Read the full answer](https://busy.in/faqs/how-to-configure-the-sms-api-in-a-busy-answerid-63060/) ## I'm facing issues sending SMS notifications through the BUSY BNS mobile app. What could be the problem? If you're experiencing issues sending SMS notifications through the [BUSY](https://busy.in/) BNS mobile app, there could be several potential reasons for the problem. Here are some common issues and troubleshooting steps to help you identify and address the problem: Step 1 :Ensure that you have the latest version of the... [Read the full answer](https://busy.in/faqs/facing-issues-sending-sms-notifications-through-busy-bns-mobile-app-what-could-problem-answerid-36482/) ## Unable to open bills via link in BUSY; what actions should be taken? If you're unable to open bills via links in [BUSY](https://busy.in/), it can be frustrating but can often be resolved by following some troubleshooting steps. Here's what you can do: Step 1 :First, ensure that the link format is correct. Double-check that the link is complete and accurate. Step 2... [Read the full answer](https://busy.in/faqs/unable-to-open-bills-via-link-in-busy-what-actions-should-be-taken-answerid-48456/) ## SMS report not coming as PDF. Why? How to fix? The SMS report does not come in PDF format because it is sent as a text message. To fix this, you can configure the SMS API and enable the option to send the report as a PDF link instead of a text message. Step 1 ;Ensure that your SMS software... [Read the full answer](https://busy.in/faqs/sms-report-not-coming-as-pdf-why-how-to-fix-answerid-59673/) ## The mobile messaging integration in BUSY is not working as expected. What should I check to troubleshoot this issue? When the WhatsApp integration for sending notifications is not functioning correctly in [BUSY](https://busy.in/), there could be various reasons behind the issue. To identify the problem and address it, consider the following common factors that might be causing the integration to malfunction: Step 1 :Check the configuration settings for the... [Read the full answer](https://busy.in/faqs/mobile-messaging-integration-busy-working-expected-what-should-check-troubleshoot-issue-answerid-32627/) Page 1 of 25. - [Next page](https://busy.in/faqs/notification-tools/sms-configuration/2/)