---
title: "FAQs On Sms Configuration Under Notification Tools | BUSY Software Help"
description: "Get the helpful guide for FAQs related to Sms Configuration under Notification Tools. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/notification-tools/sms-configuration/25/"
---

# FAQs On Sms Configuration Under Notification Tools | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [notification tools](https://busy.in/faqs/notification-tools/) → sms configuration

## Feature availability in BUSY Basic: can a specific business requirement (X) be fulfilled without an upgrade?

Yes, specific business requirement X cannot be fulfilled in BUSY Basic without an upgrade.

## Troubleshooting issues with the paid WhatsApp API in BUSY: steps and contacts for help?

To configure paid whatsapp API configure , contact to your delear or API provider

## Why don't I see options for sending mass messages to customers in BUSY?

Currently, BUSY does not have the feature to send mass messages to customers.

## How can I check if SMS gets sent to customer mobile number entered?

In BUSY, we do not have a report to view SMS send history.

## Access reports on mobile through BUSY app. Possible?

Yes, it is possible to access reports on mobile through the BUSY app.

## Creating invoices on mobile with BUSY. Dedicated app?

Yes, you can create invoices on mobile with the dedicated BUSY app.

## Conduct mass messaging campaign in BUSY.

Currently, BUSY does not have a feature to conduct mass messaging campaigns.

## Can I forward messages from the BUSY message center to other users?

Yes, you can forward messages from the BUSY to other users.

## Can I done SMS configuration user wise in BUSY?

No, SMS configuration can not be done user wise in BUSY.

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