Frequently Asked
Questions

Q: How do I search for customers or vendors by partial name or keyword in BUSY?

BUSY allows to search customer or vendor by partial name through Query system. To apply query, follow these steps: Step 1: Go to display section then click on query system or can press CTRL+Q shortcut key to reach query system. Step 2: Choose Query on master then select all master Step 3: Enter search string as basis for search, tick on required master in which you want to appply query and click on Ok.

Q: How to Search old sales records by item serial number in BUSY.

To search sale through item serial number you can follow the steps. Step 1. Go to display menu click Step 2. Go to query system click Step 3. Click on item serial number Step 4. Mention serial number in serial number field and mention date Step 5. Then open the report. Now you can see the transaction of that serial number.

Q: If we mention shipping detail in previous year it will show in next year or not?

Yes it will show in next year for check detail through shipping detail follow these steps: step 1: Go in display then go in query system or you can press control q step 2: Go in search party and enable billing details only in search In menu step 3: Mention detail like mobile Number or name or email id step 4: Then click on search it will show shipping detail.

Q: How do I find the invoices where a particular item barcode was sold?

You can search for invoices where a particular item barcode code was sold by using the search function in the platform where the invoices are stored. You need to follow the below mentioned steps: Step 1: Open the Company Step 2: Press the ALT+Q Step 3: Query on Barcode Step 4: Enter the item Barcode Step 5: Click on Search and can check the detail of that barcode

Q: I am unable to find a particular transaction in the software. Is there any way to search sales/purchase vouchers?

BUSY allows to search transaction through Query system. To apply query, follow these steps: Step 1: Go to display section then click on query system or can press CTRL+Q shortcut key to reach query system. Step 2: Choose Query on transaction then select all vouchers Step 3: Enter search string as basis for search, tick on required voucher in which you want to appply query and click on Ok.

Q: Is there a way to check items without HSN?

To check items without HSN codes in BUSY, you need to follow these steps: Step 1: Open your company then click on CTRL+Q to open query system window. Step 2: Select query on hsn or sac code and leave specify hsn or sac code field blank. Step 3: Enter the as on date and press ok then you will those item in which hsn code are not specified.

Q: What are my options for searching through old sales transactions? Is there an easy way to filter or search?

To search any details within the old sales transaction, check the possible aspects: 1. In BUSY, you can apply the filter on the required field by pressing the f7 shortcut key after opening the sales report and searching for the necessary data. 2. You can also use the query system in BUSY by pressing the ALT+Q shortcut key and can apply a query on a transaction.

Q: Can i filter account master as per mobile number or email id specified in master?

Yes, you can filter account master as per mobile number or email id specfied in master by follow these steps: Step 1: Go to display section then click on query system or can press ALT+Q shortcut key to give command for query system. Step 2: Choose search party then mention mobile number or email id in enter search string then click on search tab.

Q: Why does BUSY Accounting Software not maintain a database for shipping details entered at the voucher level?

BUSY software maintain database of shipping detail in backend for check shipping detail follow these steps: step 1: Go in display then go in query system or press ctrl+q step 2: Go in search party and enable only billing detail step 3: Mention shipping detail search string like party name,mobile number and email id step 4: From this detail software will find all shipping detail information

Q: How can i find the registered mobile no. of party in BUSY?

To find the registered mobile no. of party in BUSY : Step 1: Go to display menu Step 2: Click on Query system option Step 3: Then click on Search party option Step 4: Then specify mobile no. in the respective field Step 5: Then click on search button and you will get the list of party with particular no.

Find Solutions to Common Issues Related to query-system - query system

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I search for customers or vendors by partial name or keyword in BUSY?

BUSY allows to search customer or vendor by partial name through Query system. To apply query, follow these steps:
Step 1: Go to display section then click on query system or can press CTRL+Q shortcut key to reach query system.
Step 2: Choose Query on master then select all master
Step 3: Enter search string as basis for search, tick on required master in which you want to appply query and click on Ok.

How to Search old sales records by item serial number in BUSY.

To search sale through item serial number you can follow the steps. 
 Step 1. Go to display menu click 
 Step 2. Go to query system click 
 Step 3. Click on item serial number 
 Step 4. Mention serial number in serial number field and mention date 
 Step 5. Then open the report. 
 Now you can see the transaction of that serial number.

If we mention shipping detail in previous year it will show in next year or not?

Yes it will show in next year for check detail through shipping detail follow these steps:
step 1: Go in display then go in query system or you can press control q
step 2: Go in search party and enable billing details only in search In menu
step 3: Mention detail like mobile Number or name or email id
step 4: Then click on search it will show shipping detail.

How do I find the invoices where a particular item barcode was sold?

You can search for invoices where a particular item barcode code was sold by using the search function in the platform where the invoices are stored.
You need to follow the below mentioned steps:
Step 1: Open the Company 
Step 2: Press the ALT+Q 
Step 3: Query on Barcode 
Step 4: Enter the item Barcode 
Step 5: Click on Search and can check the detail of that barcode

I am unable to find a particular transaction in the software. Is there any way to search sales/purchase vouchers?

BUSY allows to search transaction through Query system. To apply query, follow these steps:
Step 1: Go to display section then click on query system or can press CTRL+Q shortcut key to reach query system.
Step 2: Choose Query on transaction then select all vouchers
Step 3: Enter search string as basis for search, tick on required voucher in which you want to appply query and click on Ok.

Is there a way to check items without HSN?

To check items without HSN codes in BUSY, you need to follow these steps:
Step 1: Open your company then click on CTRL+Q to open query system window.
Step 2: Select query on hsn or sac code and leave specify hsn or sac code field blank.
Step 3: Enter the as on date and press ok then you will those item in which hsn code are not specified.

What are my options for searching through old sales transactions? Is there an easy way to filter or search?

To search any details within the old sales transaction, check the possible aspects:
1. In BUSY, you can apply the filter on the required field by pressing the f7 shortcut key after opening the sales report and searching for the necessary data.
2. You can also use the query system in BUSY by pressing the ALT+Q shortcut key and can apply a query on a transaction.

Can i filter account master as per mobile number or email id specified in master?

Yes, you can filter account master as per mobile number or email id specfied in master by follow these steps:
Step 1: Go to display section then click on query system or can press ALT+Q  shortcut key to give command for query system.
Step 2: Choose search party then mention mobile number or email id in enter search string then click on search tab.

Why does BUSY Accounting Software not maintain a database for shipping details entered at the voucher level?

BUSY software maintain database of shipping detail in backend for check shipping detail follow these steps:
step 1: Go in display then go in query system or press ctrl+q
step 2: Go in search party and enable only billing detail
step 3: Mention shipping detail search string like party name,mobile number and email id
step 4: From this detail software will find all shipping detail information

How can i find the registered mobile no. of party in BUSY?

To find the registered mobile no. of party in BUSY :
Step 1: Go to display menu 
Step 2: Click on Query system option 
Step 3: Then click on Search party option 
Step 4: Then specify mobile no. in the respective field 
Step 5: Then click on search button and you will get the list of party with particular no.

Frequently AskedQuestions