---
title: "FAQs On E Invoice Generation Under Taxation | BUSY Software Help"
description: "Get the helpful guide for FAQs related to E Invoice Generation under Taxation. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/taxation/e-invoice-generation/100/"
---

# FAQs On E Invoice Generation Under Taxation | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [taxation](https://busy.in/faqs/taxation/) → e invoice generation

## Who do I contact for integration support between BUSY and e-invoicing portal?

To get technical support of e invoice integration in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

## The super user is deleting e-invoices automatically. How can I stop this?

In BUSY, super user has the ability to modify or delete the E invoice generated automatically from BUSY. Further, You can restrict sub user to modify or delete the generated E invoice.

## What information do I need to provide to activate e-invoicing in BUSY?

To activate E-invoice in BUSY you need to enter below mentioned details:
1\. Webtel Electrosoft Private Limited or Pinnacle Finserv Advisors Private Limited GSP Username & Password.
2\. Your location and Pincode.

## What are the different types of e-invoices like BB, BC etc?

You are required to generate an E-invoice for B2B Registered parties, Credit / Debit Note, Sez and Export Bill as per IRP. However, B2C Unregistered parties do not necessitate to generate E-invoice

## Why is the E invoice not generating for a debit note?

According to GST rules, e-invoicing is applicable for sales, sales return, and credit/debit notes against sales for registered parties.
E invoicing is not applicable if the debit note is created against purchase.

## Is there an option for generating E-invoice based on transactions?

Yes, there is an option for generating e-invoice.
You can generate e-invoice of your sale voucher in BUSY.
The details inside the E-invoice appear according to the data entered in your sales bill.

## Who can I contact for technical support with e-Invoicing?

To get technical support in e invoice generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in

## There is no internet connection. How can I generate e-invoices for vouchers and upload later when connected?

If you want to generate e-invoice later due to internet issue then modify the bill and resave the invoice it will ask you to generate and e-invoice if interent is available.

## I'm having issues with my username/password for the E-Invoice portal. How can I reset it?

To reset your username/password for the E-Invoice portal, you can use the "Forgot Password" option on the portal. This will guide you through the process of resetting and retrieving your credentials.

## Why is the UQC field blank in my generated e way bills and e invoices?

The UQC ( Unit Quantity Code) is to be mention in the unit master in BUSY and if it is blank the e way bill and e invoice will not generate.

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