---
title: "FAQs On E Invoice Generation Under Taxation | BUSY Software Help"
description: "Get the helpful guide for FAQs related to E Invoice Generation under Taxation. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/taxation/e-invoice-generation/84/"
---

# FAQs On E Invoice Generation Under Taxation | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [taxation](https://busy.in/faqs/taxation/) → e invoice generation

## Why is the location/PIN code not getting populated automatically when creating e-invoices?

To automatically enter the location/PIN code in the Transport details window when creating e-invoices, follow the steps below:
Step 1: The station and Pincode are automatically retrieved from the Account master. However, if you want to change them, you can do so manually.

## How can I get voucher numbers for cancelled e invoices in portal?

To get voucher numbers of cancelled e invoices on e invoice portal, you may need to login your e invoice portal and then your dashboard will show the cancelled e invoices. For more information you may need to consult with your CA or Accountant.

## E invoice credit note after generated not show in reports.

Credit note e invoice not show in BUSY report
Guidelines:
1.Transaction than Gst mis utilities than Credit note e invoice
2.Party generated e invoice from portal and that time generate bill in BUSY backend issue but e invoice show on portal generated.

## while generating E-invoice showing error for certificate date error

If showing certificate date error while generating E invoice then follow the steps
1 go to administration menu and click on configuration
2 Click on feature option and select GST VAT option
3 Click on GSP configuration and change default gsp for einvoice generation

## My e-invoice generation failed. What could be the reasons?

If your E-invoice gneration is failed, some possible reason include:
1\. There may be internet connectivity issue
2\. Problem in E-invoice configuration settings
3\. Incorrect or incomplete information provided in voucher
4\. Problem with server vender Id and Password
5\. Details should be properly metioned in party master

## How do I activate e-Invoicing in BUSY?

To activate e-Invoicing in BUSY, you need to update your software to the latest version. Then, go to the Configuration menu and select the e-Invoicing option. Enter your GSTIN and other required details. Once done, you will be able to generate e-Invoices in BUSY.

## Why am I unable to modify or edit a submitted E-Invoice? What do I do if I notice a mistake?

You need to cancel that E-invoice with voucher as well and recreate it , because you can not modify the E-invoice once it has been generated through BUSY.
Note (As PerGovernment Rule) The e-invoice portal does not allow for amendment of e-invoices.

## What should I do if the billing address is not automatically picked up in my invoices in BUSY?

For Automatic picked up billing address you need to Check details:
Step 1: Mention shipping details in Billing shipping Window while creating Invoice.
Step 2: In transport window Transaction Type take Bill to ship to then proceed for generate e invoice.

## What options do I have for generating e-invoices if the primary method in BUSY is not working?

If BUSY e-invoice option is not working then generate a JSON file for E-invoice from BUSY and upload it on E-invoice portal generate E-invoice and take print from there too.
Note:- E-invoice portal login E-way bill portal and then go to E-invoice portal

## Im having an issue with einvoicing in BUSY after an update How can I fix this

Please provide more details as what issue are facing while generating E- invoice from BUSY.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

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