---
title: "FAQs On E Invoice Generation Under Taxation | BUSY Software Help"
description: "Get the helpful guide for FAQs related to E Invoice Generation under Taxation. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/taxation/e-invoice-generation/98/"
---

# FAQs On E Invoice Generation Under Taxation | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [taxation](https://busy.in/faqs/taxation/) → e invoice generation

## Are there any video tutorials available to help me better understand the e-invoicing process in BUSY?

Yes, BUSY offers trainings on using E-invoice/E-way bill features. BUSY conduct webinars timely on different topics to check webinar you can visit our website busy.in. YouTube channel BUSY and also provide user's manual

## While generating e invoice in BUSY showwing bill to location error. How do i resolve it?

If you are facing bill to location error while generating e invoice in BUSY, you need to update station in the party master and in the To place field in transport details window.

## Why is a pincode mandatory for party location while generating invoices? How minimum should it be?

If You want to Know why pincode mandatory for party location while generating invoices & its minimum Length:
1.Pincode is Mandatory According to Government Guide Lines.
2.The Length of Pincode is 6 digit.

## Why does BUSY remove special characters While generating E-Way bill, E-Invoice and GST Return ?

The BUSY removing special characters while generating E-Way bills, E-Invoices, and GST returns is likely a feature designed to ensure that the data you submit complies with the requirements of the GST portal.

## How can I save a generated e-invoice so I can print it later if needed?

If you want to save a generated e-invoice so you can print it later you need to save it as pdf otherwise you will not be able to print it after 48 hours

## While generating an E-Invoice, an error termination is being displayed. How can I resolve it?

The error sometimes occurs when the GSP server experiences downtime. To address this, you can configure DUAL GSP Configuration with BUSY. If the Pinnacle server is down, it will automatically redirect to Webtel.

## Do I need to generate E-Invoice if my company turnover is above crores?

E invoice is compulsory for the companies whose turnover in preceding financial year has cross the threshold limit. If your company turnover is above 5 crore then you need to generate E invoice.

## How much time does it take to reflect e invoice cancellation in portal?

When you cancel an e-invoice from BUSY, it should ideally reflect in the portal in real time. However, it may vary depending on factors such as the processing time of the government portal.

## Unable to copy paste GSP id in BUSY for E invoice configuration.

To copy GSP id in gsp configuration
Follow these guideline;
1.If you are unable to copy-paste the GSP configuration ID and password,
2.can manually enter in the respective fields in the GSP configuration.

## What is the invoice value limit for mandatory e-invoicing under GST?

Invoice value is not mandatory for e-invoicing your turnover will be check. If your turnover is above 5 crore from financial year 2017-18 to 2022-23 then E-invocing for every B2B transaction is mandatory.

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