---
title: "FAQs On E Way Bill Generation Under Taxation | BUSY Software Help"
description: "Get the helpful guide for FAQs related to E Way Bill Generation under Taxation. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/taxation/e-way-bill-generation/102/"
---

# FAQs On E Way Bill Generation Under Taxation | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [taxation](https://busy.in/faqs/taxation/) → e way bill generation

## The portal is showing the E way details but missing in BUSY.How do i fix this?

If E-way bill details are missing in BUSY invoices, you can take the following steps to address the issue:
Step 1: Go to transaction then select the required voucher type like sales, purchase, sale return etc.
Step 2: Click on Modify option and open the invoice in modify mode.
Step 3: A transport window will appear before saving the invoice, Update the E way bill number and date in its fiels and save the invoice.

## My GELNATE EVA shows an error while generating e-way bill. How to resolve it?

To resolved the error in while generating an e-way bill, you can try the following steps:
Step 1: Ensure that internet connectivity should be stabl;e
Step 2: Verify the GST number and other details of the parties involved
Step 3: GSP ID and password should be proper
Step 4: Make sure that transporter details are accurate.
Step 5: Ensure that all the mandatory fields are filled correctly
Step 6: Check the posssible error in data entered

## Facing location mismatch errors in e-way bill generation. How to resolve for interstate shipment?

While Generate Einvoice if showing mismatch Location check below step
Step 1: Go to Administration click on master modify the account name
Step 2: after select master Click on Validate GSTIN online tab
Stap 3: Check Party Address Station and pincode
Step 4: While Generate Eway bill in Transport details Windows Check same Station and pincode
Step 6: after check above step generate ewaybill issue will resolve

## How can I cancel voucher and e-way bill?

For cancel voucher and e-way bill follow these steps:
step 1: Go in transaction choose voucher type like sale
step 2: Go in modify and mention voucher number and open voucher
step 3: Click on cancel or press control x
step 4: Mention cancellation narration and press enter then show cancel e-way bill on government portal
step 5: Mention y then give reason and remarks and click on ok
step 6: Cancel voucher and e-way bill successfully.

## How to download and print EV bills generated through BUSY?I am getting an error while generating EV bills. How do I fix it?

After successfully generating an e-way bill, an option will prompt to print the e-way bill then select Yes to this option, and proceed to either save it as a PDF file or directly print it from the software.

Moreover, If you are unable to generate e-way bill and error arise as the distance between the pincode is too high then sprcify pincode as 0 in the given field in transport detail window

## How can I rectify the error of From place and pin code can be blank while generating an E-way bill?

Please follow the below steps for updating company place and pin code for E way purpose :
Step 1: Go to Administration
Step 2: Then click on Configuration
Step 3: Select the features and option menu tab
Step 4: Then click on GST/VAT tab
Step 5: Mention From place and pin code of company in E way bill configuration
Step 6: Save the configuration and generate e way bill

## I cancelled an e-way bill but the corresponding voucher is still shown as active in BUSY. What should I do?

To resolve the issue, you need to cancel voucher in BUSY , follow these steps for cancel voucher in BUSY:
1\. Go to transaction and select voucher type and open voucher in modify.
2\. To cancel voucher press ctrl or alt+x then mention cancellation narration then click on OK.
3\. One more window is appear do you want to cancel e way bill on Government portal specify Yes then mention reason for cancellation.

## How do I link my GSTIN to the e-invoice portal in BUSY? What if my GSTIN is not getting validated?

To link GSTIN with e-invoice portal then enable E-invoice management option for your GSTIN in the e-invoice portal

If your GSTIN not validate:

Step 1: Ensure that extra space will not be mentioned in the GSTIN field
Step 2: Check your internet connection is working stable
Step 3: Disable firewall and antivirus as it might be blocked BUSY
Step 4: Exclude BUSYwin.exe from antivirus if any

## Why is the E-Way bill option not enabled when I create a sales return over Rs. , in BUSY?

To fix the Amount for Generation of E-way bill limit in BUSY, You can follow the given steps :
Step 1. Go to Administration
Step 2. Then click on Configuration
Step 3. Select Feature and option
Step 4. Then click on GST/VAT
Step 5. Now click on E-way bill configuration and for central or local transactions you can specified the Amount Limit as per your requirements.

## My shipment is moving from Delhi to Mumbai port by road. How to generate e-way bill in BUSY?

To generate an e-way bill for a shipment moving from Delhi to Mumbai port by roa,you need to follow these steps:

Step 1: Create a voucher for intra state by selecting the Sale type IGST
Step 2: Mention the all required details for e-way bill in Voucher
Step 3: In transport window select the Mode of transport Road
Step 4: Save this details and review the information entered and click on Generate

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