---
title: "FAQs On Gst E Returns Under Taxation | BUSY Software Help"
description: "Get the helpful guide for FAQs related to Gst E Returns under Taxation. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/taxation/gst-e-returns/163/"
---

# FAQs On Gst E Returns Under Taxation | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [taxation](https://busy.in/faqs/taxation/) → gst e returns

## Can I use Microsoft Excel version for the GST template file in BUSY?

No, you cannot use Microsoft Excel version 97 for the GST template file in BUSY.

## Where can I find the HSA number to include in the upload?

You can find the HSN number in the item master mentioned in voucher
to upload

## Can I rename the output GSTR- file before uploading to government portal?

Yes, you can rename the output GSTR-1 file before uploading it to the government portal.

## Unable to Generate Gstr 1 Return in Govt template

Need to Rename govt template from 2.0 to 1.9 and then generate Gstr1 eReturn again.

## I am unable to find a particular report or return filing form in BUSY. How can I generate it?

Kindly tell the report name or return name you want to generate in BUSY

## When exporting an invoice, it asks where the delivery is from. Should I put my address or the customer's?

You should put your own address as the 'From' address when exporting an invoice.

## I want to remove an input tax credit claim I had made earlier. How can I do this?

To remove ITC:
Step 1 : Adjust in subsequent return
Step 2 : RCM

## How much time will it take to generate the error reports for failed GST returns data uploads?

Generation of Error Report during upload of GSTR JSON Data Will take 15-20 Minutes

## Is there any user manual or help material available for filing returns on BUSY?

Yes, there is user manual or help material available for filing returns in BUSY.

## What is the minimum length of HSN code for turnover above Rs. crores?

The minimum length of HSN code for turnover above Rs.5 crores is 6 digits.

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