---
title: "FAQs On Remote Services Under Third Party Services | BUSY Software Help"
description: "Get the helpful guide for FAQs related to Remote Services under Third Party Services. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/third-party-services/remote-services/9/"
---

# FAQs On Remote Services Under Third Party Services | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [third party services](https://busy.in/faqs/third-party-services/) → remote services

## Does BUSY software provide remote access, so we can use BUSY in another location.

Yes, BUSY provide online BUSY , by which you can easily use BUSY in another location.

## How can i connect customer suppport executive to my system?

You can connect customer support executive to your system through Any desk or ultra viewer.

## I want to configure RDP (Remote Desktop Protocol) for use BUSY remotely. How can i do this?

For RDP (Remote Desktop Protocol) services you need to concern with your authorized channel partner.

## Do you provide remote troubleshooting support?

For remote troubleshooting support you have to contact to your BUSY channel partner

## Do I need to download any software to give you remote access?

Yes, please download AnyDesk or UltraViewer to give the BUSY team remote access.

## What remote access tools do you use to fix BUSY problems on my computer?

You connect your system through Anydesk,Ultra Viewer and Team Viewer softeares.

## How can third party applications be connected through my dealer?

You can connect third party applications through your dealer.

## Remote access tool not working in BUSY. Technician can't take control. How to resolve?

Kindly Contact to Your Remote Service Provider.

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