---
title: "FAQs On Hardware Network Under Troubleshoot | BUSY Software Help"
description: "Get the helpful guide for FAQs related to Hardware Network under Troubleshoot. BUSY Software Help & Support"
canonical: "https://busy.in/faqs/troubleshoot/hardware-network/19/"
---

# FAQs On Hardware Network Under Troubleshoot | BUSY Software Help

[BUSY FAQs](https://busy.in/faqs/) → [troubleshoot](https://busy.in/faqs/troubleshoot/) → hardware network

## My cursor is not working properly in the BUSY software. It's not allowing me to click on certain fields or menu options. What can I do to resolve this cursor issue?

If your cursor is not working properly, try changing the mouse or insert the mouse usp in other port.

## Do I need to upgrade from Windows 7 to Windows 10 for BUSY to work properly?

It is recommended to use updated windows of system for better performance. However BUSY also run on windows 7.

## I am facing network issues and unable to connect to your support agent. What should I do?

You can try troubleshooting your network connection or contacting your internet service provider to resolve the network issue.

## Display issue on the entry screen

To resolve display issue check your computer display settings adjust the display resolution to fit your connected display

## How do I configure LAN settings for BUSY?

Please contact your concern IT person to configure LAN setting for running BUSY client system on LAN.

## How can we install .Net framework in system?

You can contact to IT person in order to install system .Net framework file in system.

## resolution isuse in BUSY ?

to fix resolution issue go to the Display resolution and set display scale as 100% recommended.

## My WiFi connection seems to be blocking the download. Can you help?

Please try connecting to a different WiFi network to see if that resolves the issue.

## N computing system hardware not open

We want to advice hardware related problem you need to consult with your hardware person

## I think my sales counter needs to be closed or reset. How do I do that in BUSY?

Take data back-up after closing company and then you can rest your sales counter

Page 19 of 20.

- [Previous page](https://busy.in/faqs/troubleshoot/hardware-network/18/)
- [Next page](https://busy.in/faqs/troubleshoot/hardware-network/20/)