---
title: "Troubleshooting the absence of the last billed price during sales in BUSY."
description: "Troubleshooting the absence of the last billed price during sales in BUSY."
canonical: "https://busy.in/faqs/troubleshooting-the-absence-of-the-last-billed-price-during-sales-in-busy-answerid-52204/"
---

# Troubleshooting the absence of the last billed price during sales in BUSY.

If you are experiencing the absence of the last billed price during sales in [BUSY](https://busy.in/), you can enable the pricing mode for sale and purchase to select the last item price as follows:
Step 1 : Open the BUSY and log in with the appropriate credentials.
Step 2 ; This is often found in the settings or configuration area related to sales and inventory.
Step 3 : Look for an option that allows you to set the pricing mode for sales and purchases.
Step 4 :Within the pricing mode or price selection method settings, choose the "Last Item Price" option.
Step 5 : After selecting "Last Item Price" as the pricing mode, save the configuration changes to ensure that this setting is applied.
Step 6 :To test whether the last billed price is now being used, create a new sales transaction (e.g., an invoice or sales order) for a product or service item.
Step 7 :When adding items to the sales transaction, check to see if the software is automatically populating the item's price field with the last billed price.
Step 8 ; If you encounter difficulties in enabling this feature or if it does not work as expected, consider reaching out to BUSY's customer support or consulting the software's documentation for specific troubleshooting steps or updates related to this feature.

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