---
title: "What are the consequences of unable file GST returns through BUSY ? I am not receiving OTP for GST filing. How to resolve this issue?"
description: "What are the consequences of unable file GST returns through BUSY ? I am not receiving OTP for GST filing. How to resolve this issue?"
canonical: "https://busy.in/faqs/what-consequences-unable-file-returns-through-busy-receiving-otp-gst-filing-resolve-issue-answerid-26916/"
---

# What are the consequences of unable file GST returns through BUSY ? I am not receiving OTP for GST filing. How to resolve this issue?

A: There are many reason of unable to upload GST retrun on portal :
1: lastest release of BUSY before generate JSON of GSt e-retrun make sure you are using latest release of BUSY as new changes regarding GST retrun comes in new updates
2: Some error is present on JSON if you proceed with JSON option so you have to clear all possible error while generate gst e-return
3: Check your hsn code length. make sure that your all [hsn code](https://busy.in/hsn/) lengh entered according to your turnover
4: If your generate retrun through govt. template then make sure you are using latest template
B: For OTP not receiving while using direct upload option for gst retrun
1: Check your GST portal user name from features/option then gst/vat
2: Check that API access is enable from gst portal if disable then you can enable it (Open gst portal click on view profile & then select manage API access enable for 30 days and confirm)
3: Message inbox have enough space not OTP sms
4: after check all above option and then also you didn't receive then you concern with GST portal customer helpline as OTP generate through portal

## Related FAQs

- [How can I view and export the GST filing data from BUSY in its original filed format?How to generate e-way bill on BUSY?](https://busy.in/faqs/view-export-gst-filing-data-from-its-original-filed-format-generate-e-way-bill-busy-answerid-28119/)
- [Can I directly upload the GST return data or do I need to use JSON format?](https://busy.in/faqs/can-i-directly-upload-the-gst-return-data-or-do-i-need-to-use-json-format-answerid-38972/)
- [What should I do if there are differences between the GST return and my books of accounts?How do I file the downloaded GST return on the portal?](https://busy.in/faqs/what-should-if-there-differences-between-books-accounts-file-downloaded-gst-return-portal-answerid-26133/)
- [How can I file GSTR- for April-June quarterly after filing GSTR- for April monthly?](https://busy.in/faqs/how-can-i-file-gstr-for-apriljune-quarterly-after-filing-gstr-for-april-monthly-answerid-44967/)
- [What is the recommended process for generating GSTR- report with party names in BUSY?What steps should I follow to integrate BUSY with the e-invoicing portal?](https://busy.in/faqs/recommended-process-generating-gstr-report-party-names-what-steps-should-follow-integrate-busy-e-invoicing-portal-answerid-26905/)