---
title: "Why are my bills printing instead of emailing properly in BUSY?"
description: "Why are my bills printing instead of emailing properly in BUSY?"
canonical: "https://busy.in/faqs/why-are-my-bills-printing-instead-of-emailing-properly-in-busy-answerid-56063/"
---

# Why are my bills printing instead of emailing properly in BUSY?

If you are not able to send email from BUSY,possible reasons are given
Step 1: Go to administration and then click on Configuration
Step 2: Then click on E mail configuration option
Step 3: Choose the email sending option.
Step 1: Select Send Directly option if you want to send mails directly through the Server Configurations specified in the Email Configuration option itself.
Step 2: Select the Report type to be send through mail
Step 3: Mention the SMTP server in server configuration
Step 4: Then mention the mail id in user name field
Step 5: Then create the Password for BUSY from mail and mention in password field
Step 6: Define the sender information with From and reply to mail id
Step 7: Click on test account setting to check the outgoing server information is correct or not and save the configuration.
Step 8:If any changes made in email used in BUSY,you need to generate app password again on email and then enter in BUSY
Step 9:Also check internet connection is stable and reciever's Email id is correct and proceed
SMTP server
Emails Port
Gmail : Smtp.gmail.com 465/587
Outlook : Smtp.live.com 587
Yahoo : Smtp.mail.yahoo.com 465
Hotmail : smtp.office365.com 587
Zoho Mail : smtp.zoho.com 465
Rediffmail : smtp.rediffmail.com 25

## Related FAQs

- [I can't locate the option to configure email integration in BUSY. Where can I find it?](https://busy.in/faqs/i-cant-locate-the-option-to-configure-email-integration-in-busy-where-can-i-find-it-answerid-38938/)
- [Sharing invoices and data with customers directly from BUSY. Which features allow this?](https://busy.in/faqs/sharing-invoices-and-data-with-customers-directly-from-busy-which-features-allow-this-answerid-48412/)
- [I want to send bills and other documents by email from BUSY. What steps should I follow?](https://busy.in/faqs/i-want-to-send-bills-and-other-documents-by-email-from-busy-what-steps-should-i-follow-answerid-36446/)
- [I am not able to find the email configuration options in BUSY. Where can I access them?](https://busy.in/faqs/i-am-not-able-to-find-the-email-configuration-options-in-busy-where-can-i-access-them-answerid-36448/)
- [I am unable to find the email option in my BUSY dashboard. How can I enable it?](https://busy.in/faqs/i-am-unable-to-find-the-email-option-in-my-busy-dashboard-how-can-i-enable-it-answerid-36447/)