---
title: "Why am I getting the error \"GSP credentials cannot be blank\" when trying to generate e-invoices? What credentials need to be specified?"
description: "Why am I getting the error \"GSP credentials cannot be blank\" when trying to generate e-invoices? What credentials need to be specified?"
canonical: "https://busy.in/faqs/why-getting-error-gsp-cannot-blank-when-trying-generate-e-invoices-what-credentials-need-specified-answerid-28962/"
---

# Why am I getting the error "GSP credentials cannot be blank" when trying to generate e-invoices? What credentials need to be specified?

If you are getting error GSP credentials cannot be blank when trying to generate e-invoices,you need to check these things:
Step 1:Go to Administration menu,click Configuration,Click Features and Options,click GST/VAT tab,here you can click GSP configuration in e invoice option,Please check here, GSP credentials should be mentioned. If they are appearing blank, you must have created GSP credentials on the e-invoice portal and then paste them here.
Step 2:To generate GSP credential,Open google chrome on your system,
Step 3:Open E-invoice site and login.
Step 4:After login you will see an option registration.Click on it,and then click on for GSP,then click Add new option,select GSP as webtel or pinacale mention suffix with minimun length of 3 character,then create a password with one special character,gsp will be created.
Step 5:Then Open the BUSY accounitng software on your system.
Step 6:Open the selected company.
Step 7:Go to Administration menu,
Step 8:Select Configuration,
Step 9:Select Features and option
Step 10:click GST/VAT Tab,
Step 11:Enable [E-invoice](https://busy.in/e-invoice/) Required,
Step 12:Click configuration and mention location and pincode and save.
Step 13:Then click GSP configuration and Please paste the GSP ID and password here, you have just created on the portal.after that save this window.
Step 14:Go Administration then configuration then voucher series configuration, click on sales ans select series,click voucehr configuration HERE is a option is Generate e invoice After saving, specify Y then transport window should also Y,Now you are able to generate e invoice from your BUSY accounitng software automatically.
Step 15:You can go and add any sale invoice,after saving voucher the window will appear Do you want to generate e invoice, if you wants to generate then yes to proceed check errors and view and generate check details and generate it will be generated successfully.

## Related FAQs

- [What details are required for creating the first e-invoice in BUSY?](https://busy.in/faqs/what-details-are-required-for-creating-the-first-einvoice-in-busy-answerid-55944/)
- [Unable to generate e-invoices in BUSY despite entering required information. How to resolve?](https://busy.in/faqs/unable-to-generate-einvoices-in-busy-despite-entering-required-information-how-to-resolve-answerid-48423/)
- [What details (place, PIN code etc.) do I need to enter before generating an e-invoice?](https://busy.in/faqs/what-details-place-pin-code-etc-do-i-need-to-enter-before-generating-an-einvoice-answerid-41829/)
- [What details needs to be provided mandatorily like PIN code etc. for e-invoicing to work correctly?](https://busy.in/faqs/what-details-needs-to-be-provided-mandatorily-like-pin-code-etc-for-einvoicing-to-work-correctly-answerid-38948/)
- [What data fields are mandatory in BUSY when generating an e-invoice GST number, PIN code etc?](https://busy.in/faqs/what-data-fields-are-mandatory-in-busy-when-generating-an-einvoice-gst-number-pin-code-etc-answerid-38947/)