---
title: "New GST on E-Commerce Operator 2026: 18% Rate on E-Commerce"
description: "New GST rate on e-commerce operators in 2026 is 18% on all online marketplace services. Busy makes GST compliance easy with automatic rate application."
canonical: "https://busy.in/gst-rates/ecommerce-operator/"
author: "Vineet Goyal"
published: "2025-05-19T08:22:42.000Z"
category: "GST Rates"
---

-   New GST rates effective from September 2025 set most e-commerce operator services at 18%, except restaurant services, which remain at 5%.
-   An E-Commerce Operator (ECO) is any digital platform that connects buyers and sellers and collects payments, like Amazon or Zomato.
-   Platforms must pay GST on commissions, while sellers can claim Input Tax Credit (ITC) and are responsible for charging GST on their sales.
-   E-commerce platforms must collect a 1% Tax Collected at Source (TCS) on taxable supplies and sellers can claim credit for this TCS.
-   Sellers on e-commerce platforms must register for GST regardless of turnover due to Section 24 of the CGST Act.

# New GST on E-Commerce Operator Services and Marketplace Commissions

With the rise of online shopping platforms like Amazon, Flipkart, Zomato, and Swiggy, the role of e-commerce operators in India’s economy has become more significant than ever. But with that growth comes compliance—and that’s where  [GST](https://busy.in/gst/)  steps in. In this blog, we explain the **gst on e commerce operator services**, who is liable to pay it, and how it impacts sellers and platforms.

## New GST Rate on E-Commerce Operator (ECO) Services in India

The Government of India is updating GST rates effective after **22 Sep 2025**. Below are the **expected new GST rates** for common ECO charges and pass-throughs (no compensation cess).

| Service | New GST Rate |
| --- | --- |
| Commission charged by ECO | 18% |
| Delivery charges (collected by ECO) | 18% |
| Listing, hosting, and tech fees | 18% |
| Restaurant service through ECO | 5% |

_Notes:_ The rationalised structure removes the 12% slab. Most platform fees remain at **18%**. Restaurant supplies made via ECO continue at **5%** (no ITC to the restaurant). Where an ECO’s delivery fee is a distinct service, it is generally taxed at **18%**; if bundled as part of a principal supply by a merchant, the rate may follow the principal supply.

## Who Is an E-Commerce Operator?

As per  [GST law](https://busy.in/gst/gst-fundamentals-all-about-goods-and-services-tax-in-india/) , an E-Commerce Operator (ECO) is any digital platform that:

-   Facilitates the supply of goods or services
-   Connects sellers and buyers
-   Collects payment on behalf of sellers

Examples include marketplaces (Amazon, Flipkart), food delivery platforms (Swiggy, Zomato), and ride-hailing apps (Ola, Uber).

## Old E-Commerce and GST: Basic Rules

### (Old GST Rates – Applicable Until 21st September)

| Service | GST Rate |
| --- | --- |
| Commission charged by ECO | 18% |
| Delivery charges (collected by ECO) | 18% |
| Listing, hosting, and tech fees | 18% |
| Restaurant service through ECO | 5% |

So, the **gst on e commerce operator services** like commissions, convenience fees, and hosting charges is 18%.

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## Who Pays GST: Seller or Platform?

-   **Marketplace Commission –** GST is paid by the platform. Sellers can  [claim Input Tax Credit](https://busy.in/gst/what-expenses-can-be-claimed-as-itc/) .
-   **Restaurant Orders –** ECO collects and pays 5% GST on behalf of restaurants.
-   **Seller Sales –** Sellers are responsible for charging GST, filing  [GST returns](https://busy.in/gst/gst-returns/) , and complying with TCS provisions.

## TCS under GST for E-Commerce Operators

Platforms must collect TCS @1% on the net value of taxable supplies and deposit it with the government.

| TCS Rate | GST Type |
| --- | --- |
| 0.5% CGST + 0.5% SGST | Intra-state |
| 1% IGST | Inter-state |

Sellers can claim credit for TCS collected by the platform while filing  [GSTR-3B](https://busy.in/gst/a-guide-to-gstr-3b-what-is-gstr-3b/) .

## GST Registration for Sellers on E-Commerce Platforms

If you sell on an ECO like Flipkart, Amazon, or Zomato,  [GST registration](https://busy.in/gst/how-to-register-for-gst-in-india-a-step-by-step-guide/)  is mandatory—even if your turnover is below ₹20 lakh. This is because Section 24 of the CGST Act overrides the exemption limit.

## Input Tax Credit for Sellers

Sellers can  [claim ITC](https://busy.in/gst/what-expenses-can-be-claimed-as-itc/)  on:

-   Platform commission GST
-   Packaging and logistics
-   Ads paid to the platform
-   Warehouse or courier charges

## Conclusion

Understanding the **gst on e commerce operator services** is crucial for sellers, platforms, and even end consumers. It ensures transparency in commissions, taxes, and compliance across India’s growing digital marketplace.

## About the author

**Vineet Goyal**

I am a chartered accountant with over 14 years of experience. I understand income tax, GST, and balancing financial records. I analyze financial statements and tax codes effectively. However, I also have a passion for writing, which is different from working with numbers. Recently, I started writing articles and blog posts. My goal is to make finance easier for everyday people to understand.

## Frequently asked questions

### What is the GST on e-commerce operator commission?

Platforms charge **18%** GST on commission, delivery fees, and related services.

### Who pays GST on food delivery through apps?

The **platform** (like Zomato or Swiggy) collects and pays **5%** GST on restaurant services.

### Is GST registration mandatory for sellers on Amazon or Flipkart?

Yes, even small sellers must [**register under GST**](https://busy.in/gst/how-to-register-for-gst-in-india-a-step-by-step-guide/) to sell on e-commerce platforms.

### What is the role of TCS in e-commerce and GST?

Platforms must deduct **1%** TCS on seller sales and deposit it with the government. Sellers can claim it in returns.

### Can sellers claim Input Tax Credit on platform charges?

Yes, GST paid on commission and services is [**eligible for ITC**](https://busy.in/gst/who-can-claim-itc-in-india/#:~:text=The%20ITC%20can%20only%20be,the%20date%20of%20the%20invoice.).

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