Frequently Asked
Questions
Find Solutions to Common Issues Related to features - ho bo
How do I configure BUSY properly to sync data between multiple users accessing it from different locations/computers?
BUSY properly to sync data between multiple users accessing it from different locations/computers. And follow these steps for set up the configurations:
For Head Office:
Step 1: Go to Administration and click on configuration.
Step 2: Select Features / Options and click on Enterprises Features.
Step 3: Set Y on...
How do I set up data synchronization between multiple offices or branches in BUSY?
To sync data between Head Office (HO) and Branch Office (BO), you need to use BUSY Enterprise edition and store your HO data in SQL Database. And follow these steps for set up the configurations:
For Head Office:
Step 1: Go to Administration and click on configuration.
Step 2: Select...
How to open ports to allow successful syncing between BO and HO?
To HO BO Syncing Process and open port, Please follow Below Steps:
On the Head Office Server PC:
Step 1 : Check and set up TCP/IP settings in SQL Server Manager.
Step 2 : Add SQL Port to the Inbound Rule in Windows Firewall Advanced Settings.
Step 3 : Ensure...
I am unable to connect the Head office with the branch office using the HO BO Sync. How can I fix this?
To HO BO SQL Connectivity, Please follow Below Steps:
On the Head Office Server PC:
Step 1 : Check and set up TCP IP settings in SQL Server Manager.
Step 2 : Add SQL Port to the Inbound Rule in Windows Firewall Advanced Settings.
Step 3 : Ensure that in...
How to handle refunds, multiple branches, assets, and permissions in BUSY?
Multibranch option in BUSY for maintaining the same we need Enterprise edition.
In this we can maintain different location wise data for every branch. And then after doing transaction we can check reports as per location wise.
Follow Below Steps(HO)
Step 1:- Administration
Step 2:- Configuration
Step 3:- Features &...
How to maintain HO BO data in BUSY?
With BUSY Enterprise edition, you can maintain a multi branch and HO BO Synchronization process by using the Multi Branch feature and HO BO Data Sync. To configure this, follow these steps:
For Head Office Company:
Step 1: Go to Administration and click on configuration.
Step 2: Select Features /...
How do I create separate voucher series for different branches?
In BUSY one can create Seperate Vocuher Series for Different Branches in 2 Ways.
A) One by One for Each Transaction
B) On One GO for All / Selected Transaction
A) To Create Seperate Voucher Series One by One for Each Transaction follow below Steps.
Step 1: Click on Administration...
How do I troubleshoot data sync or backup issues between head and branch offices in BUSY?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
What should I do if data sync fails between head office and branches?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
How can I troubleshoot data sync issues between specific branches in BUSY?
If you’re facing issues with data synchronization between the Head Office (HO) and Branch Office (BO), you can try the following troubleshooting steps: Before doing anything make sure to take latest backup of your both companies.
1.Check Internet Connectivity: Ensure that both systems have proper internet connectivity. To verify this,...
