BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.
PDF uploading problems in BUSY, affecting multiple users, can be caused by various factors related to software configurations, permissions, or system issues. To address and fix PDF uploading problems for all users, consider the following steps:
Step 1 : Ensure that the PDF files being uploaded meet the software's requirements in terms of file format and size.
Step 2 :Review the user permissions and roles within BUSY. Make sure that users who need to upload PDF files have the necessary permissions to do so.
Step 3 : Verify the location where PDF files are supposed to be uploaded. Check if this location exists and is accessible by all users.
Step 4 : If users are uploading PDF files via a web browser, suggest that they clear their browser cache and try again. Cached data can sometimes cause issues with file uploads.
Step 5 : Check if the PDF file paths are too long. Some software systems have limitations on the length of file paths, and long paths can cause upload failures.
Step 6 : Examine the network environment for any issues that might affect file uploads. Slow or unstable network connections can disrupt the uploading process.
Step 7 : Confirm that the PDF files themselves are not corrupted or damaged. Try opening the PDF files using PDF viewer software to ensure they are readable.
BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.