What are some common errors in GSTR-3B and their solutions?

Taxpayers come across a fair number of errors and glitches on the GST portal while filing their GST returns. Below are some of the common errors and their solutions:

The information provided in the form earlier is not saved properly. Save each section of the form again to proceed with payment.

BOOK A FREE DEMO




    The error could be due to the expired data entered in GSTR-3B, and the user may be trying to offset it after several days.

    To solve this issue, you must:

    • Access the page where all the data is saved and verify it.
    • Ensure to Save the GSTR-3B. A confirmation message will be displayed stating, “GSTR-3B data saved successfully.”
    • Then, select “Make Payment” to file the return.

    The OTP entered is incorrect or expired.

    This error can be caused due to two reasons:

    1. The taxpayer must have entered the wrong OTP
    2. The OTP isn’t used within the 10 minutes of its generation

    To solve this issue, the taxpayer must regenerate the OTP and enter it before it expires. You must ensure the digits are entered correctly to avoid causing this issue.

    Your previous GSTR-3B filing request is still in progress. Please wait for the same to complete or raise another request after 10 minutes.

    This error occurs when the taxpayer fails to file a Nil GSTR-3B return within 10 minutes of placing a request. If this is allowed, then the return gets filed twice.

    The taxpayer must request the filing within 10 minutes to solve this issue. In case the taxpayer fails to file it within 10 minutes, he may try the following:

    • Selecting the year and month for the return
    • Selecting “Yes” on the page they are redirected to and then click on “Next.”
    • Since the attempt is to file a Nil return, the taxpayer will be directed to the filing page
    • The user will have to choose EVC or DSC mode of filing, then
    • The return will then be filed

    Authentication has failed at emas

    This issue usually occurs when the return is filed using DSC. This usually happens when the signature is associated with a different PAN.

    The issue can be avoided by selecting the correct signature from the drop-down list and using the same signature for the emSigner tool.

    Download: Free GST Accounting Software

    Please offset the CGST credit first before cross-utilising the SGST credit against IGST tax liability.

    This error occurs when the taxpayer doesn’t follow the GSTN rules when using the input tax credit to offset the liability in return.

    This issue can be avoided by utilising the input tax credit properly. You can read more about how to properly use ITC click here.

    Your Save Request for GSTR-3B is already being processed for the current return period.

    This error occurs when the taxpayer tries to save the return again while it is already under process.

    This issue can be solved by waiting for the previous save request to be processed before proceeding. The user cannot request a save for the same return period until this is completed.

    Get Free: BUSY Software 21 Download

    Common Filing Errors in GSTR-3B and Their Solutions

    GSTR-3B is a summary return of outward supplies, tax liabilities, and ITC claims filed monthly or quarterly. Due to its self-declared nature, errors in filing are common and can lead to tax mismatches, ITC reversals, or penalties. Here are the most frequent errors and their solutions:

    1. Incorrect Tax Liability Reporting

    Problem: Tax liability is either under-reported or over-reported in GSTR-3B.

    Solution:

    • Under-reported liability must be paid with interest using DRC-03.
    • Over-reported tax can be adjusted in subsequent returns or claimed as refund, depending on the situation.

    2. Errors in Input Tax Credit (ITC) Claims

    Problem: Claiming ineligible ITC or missing eligible credits due to mismatch with GSTR-2B.

    Solution:

    • Reconcile purchase register with GSTR-2B before claiming ITC.
    • Reverse ineligible ITC using Table 4(B)(2) and re-claim when eligible.
    • Maintain proper documentation and vendor follow-up.

    3. Cash vs Credit Ledger Payment Mistakes

    Problem: Paying tax through the wrong ledger—using cash when ITC was available or vice versa.

    Solution:

    • No mechanism to switch after payment.
    • Always preview tax summary and cross-check available ITC before payment.

    4. Reverse Charge Mechanism (RCM) Reporting Errors

    Problem: RCM liabilities are either missed or shown under the wrong table.

    Solution:

    • Report RCM liability in Table 3.1(d).
    • Claim ITC on RCM tax in Table 4(A)(3) in the same return or subsequent return.

    5. Mismatch Between GSTR-1 and GSTR-3B

    Problem: Sales reported in GSTR-1 differ from those in GSTR-3B.

    Solution:

    • Reconcile GSTR-1 vs GSTR-3B monthly.
    • If excess tax was paid, adjust in the next GSTR-3B; if short-paid, pay the difference with interest via DRC-03.

    6. Wrong GSTIN or Missing Place of Supply

    Problem: Invoices are reported with incorrect GSTINs or without mentioning the place of supply, especially in B2C or export cases.

    Solution:

    • Such errors affect the correct allocation of IGST vs CGST/SGST.
    • Rectify by amending invoices in GSTR-1 and ensure accurate state-wise reporting in GSTR-3B going forward.

    Portal-Specific Errors and Technical Glitches

    GST portal users often face auto-save errors, session timeouts, incorrect data validations, or freeze during submission.

    Solutions:

    • Always clear cache before return filing.
    • Use offline utilities for bulk invoice uploads.
    • Take frequent backups and download filed returns.
    • Raise a grievance on the GST Self-Service Portal in case of portal bugs.

    How to Correct Mistakes in GSTR-3B

    Since GSTR-3B cannot be revised, corrections must be done in future returns or via Form DRC-03:

    • Short reporting: Pay tax via DRC-03 with applicable interest.
    • Excess reporting: Adjust the overpaid amount in next month’s return or apply for refund (if eligible).
    • ITC errors: Reverse wrongly claimed ITC and reclaim later if conditions are met.

    Keep audit trails and document all corrections made in subsequent returns.

    Tips to Avoid GSTR-3B Mistakes

    • Reconcile GSTR-1, GSTR-2B, and books monthly
    • Preview summary before submitting and paying
    • Use GST accounting software to auto-calculate liabilities and ITC
    • Cross-check GSTINs, invoice dates, and state codes before data upload
    • Train your accounting team on latest GST updates and rules

    Following these practices can reduce the need for corrections and ensure smooth compliance.

    Conclusion

    GSTR-3B is a crucial part of monthly GST compliance. While the return is simple in format, it demands accuracy in data entry and reconciliation. Filing errors can lead to penalties, interest, or even audits. By following best practices, using automation tools, and staying updated with GST norms, businesses can avoid costly mistakes and maintain a strong compliance record.

    Chartered Accountant
    MRN No.: 407339
    City: Varanasi

    As a Chartered Accountant with over 18 years of experience, I have honed my skills in the field and developed a genuine passion for writing. I specialize in crafting insightful content on topics such as GST, income tax, audits, and accounts payable. By focusing on delivering information that is both engaging and informative, my aim is to share valuable insights that resonate with readers.

    Frequently Asked Questions

    • What are the common errors in GSTR-3B filing?
      Common errors in GSTR-3B filing include incorrect input tax credit (ITC) claims, mismatched tax amounts, wrong tax period selection, and omission of outward supplies.
    • How can I resolve errors in GSTR 3B after submission?
      To resolve errors in GSTR-3B after submission, you can adjust the discrepancies in the subsequent month’s return. Use the appropriate tables to make corrections and ensure accurate reporting.
    • What should I do if I claim excess ITC in GSTR-3B?
      If you claim excess ITC in GSTR-3B, you should correct the error in the subsequent return by reducing the ITC claimed. Additionally, you might need to pay interest on the excess amount.
    • How can I avoid common errors in GSTR 3B?
      To avoid common errors in GSTR-3B, double-check all entries, reconcile data with your books and months for the correct tax period, and review the tax amounts before submission.
    • What steps should I take if there is a mismatch in tax amounts in GSTR-3B?
      If there is a mismatch in tax amounts in GSTR-3B, identify the discrepancy, correct it in the following month’s return, and pay any additional tax liability with interest, if applicable.
    • Can errors in GSTR-3B be rectified after filing?
      Yes, errors in GSTR-3B can be rectified after filing by adjusting the subsequent returns. Use the relevant sections to amend the mistakes and ensure accurate tax reporting.
    • What happens if I omit outward supplies in GSTR-3B?
      If you omit outward supplies in GSTR-3B, you should declare the missed supplies in the next return period. Adjust the tax liability accordingly and pay any due taxes with interest.
    • How do we handle errors in the tax period selected in GSTR-3B?
      You must select the correct tax period in GSTR-3B to rectify this directly. Instead, make correct entries the following month and adjust them to reflect accurate figures.
    • Are there any penalties for errors in GSTR 3B?
      Yes, there can be penalties for errors in GSTR-3B, especially if they lead to late tax payments. Penalties may include interest on unpaid taxes and late fees for delayed corrections.
    • What is the process for GSTR 3B error rectification?
      The GSTR-3B error rectification process involves identifying the error, making the necessary corrections in the subsequent returns, adjusting tax liabilities, and paying due taxes with applicable interest.
    Please Wait
    • Home
    • /
    • GST
    • /
    • what are some common errors in GSTR 3b and their solutions

    BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

    phone Sales & Support:

    +91 82 82 82 82 82
    +91 11 - 4096 4096