We all know that businesses require cash to survive, but what happens when customers delay payments? It can slow your business operations, hamper your growth, and create financial stress. Thus, having a solid receivables management process is so important.
In this blog, we’ll explore what receivables management is, why it matters, and the best practices you can follow to collect payments faster and keep your cash flow healthy.
Receivables management tracks and collects payments from customers who buy goods or services on credit. These unpaid amounts are recorded as “accounts receivable” in your books.
The goal is to ensure customers pay on time, reduce bad debts, and maintain steady cash flow. This is a key part of financial accounting and plays a direct role in your company’s financial health.
When your receivables are not collected on time, you may face:
Read More: Golden Rules of Accounting
Here are some proven practices to manage your receivables better and speed up your cash flow:
Before delivering a product or service, always agree on payment terms. Mention due dates, late payment charges, and accepted payment modes clearly in your invoice formats and sales agreement.
The faster you invoice, the faster you get paid. Consider using accounting software that automatically generates and sends bills to customers, reducing manual effort and errors.
Make it easy for customers to pay. Offer UPI, credit cards, net banking, or wallets for a smooth payment experience.
Sometimes customers forget. Send polite reminders a few days before and after the due date using tools with automated emails and SMS alerts.
Offer small discounts (like 2%) to customers who pay early. It incentivizes quicker settlements without affecting margins much.
Use ageing reports to segment receivables into 0–30, 31–60, 61–90, and 90+ day buckets. Identify delayed payments and act early.
Modern tools like BUSY allow automated invoicing, reminders, and inventory management integration. They also help monitor collections and GST returns.
Always check a customer’s financial health before offering credit. Set appropriate limits to avoid delayed payments and defaults.
Receivables management is more than just chasing payments. It’s about building systems that ensure customers pay on time, helping your business run smoothly.
These best practices can speed up your collections, strengthen cash flow, and reduce financial stress—giving you more control over your growth journey.