Frequently Asked Questions

If you are experiencing issues with reconciling due to unresolved entries from your previous software, I would recommend the following steps:
Step 1: Currently, BUSY does not provide an option to import reconciliation entries from a bank statement or other software.
Step 2: Reconcile entries manually by pressing the F4 key and matching transactions with the reconciliation statement.
Step 3: For further assistance or information, please reach out to our BUSY support center at 8282828282.

Please follow these steps to clear bank reconciliation entries:
Step 1: Make sure you have enabled the bank reconciliation feature from accounts tab
Step 2: Then go to display menu
Step 3: Then click on bank reconciliation 
Step 4: Afterwards open ucleared entries 
Step 5: Then open that report 
Step 6: Then press shortcut key F4 
Step 7: After that specify clearing date and select clear full voucher option as Y to clear it 

If you want do some changes after reconciliation you cann uncleared the entries ny following these steps:
Step 1: Go to display menu
Step 2: Then click on bank reconciliation 
Step 3: Then click on show cleared entries
Step 4: Afterwards select the bank account name and select the date range and open the report
Step 5: Then press F4 shortcut key and select clear entry option as N to unclear it and press enter

To fix the issue of check numbers appearing in the narration instead of their own column, you can try the following steps:
Step 1: Verify the accuracy of data entry by confirming that the cheque number has been entered in the correct location as specified.
Step 2: By adhering to these steps, you should be able to address the issue and ensure that the check numbers are displayed in their designated column.

To carry forward unclear bank entries to the new financial year in BUSY, you can follow below steps.
Step 1: Open the company in BUSY.
Step 2: Go to 'Administration', then select change Financial Year option.
Step 3: Carry Bank Reconciliation entries to desire financial year. & click on start button to proceed.
Step 4: Then switch financial option by pressing 'F11' Key or you can select desire financial year from change financial option.

To clear uncleared entries from the previous year in BUSY, follow these steps:
Step 1: Go to the Display menu.
Step 2: Click on the Bank Reconciliation option.
Step 3: Select the Uncleared Entries option and define the date range from the previous year to the current year.
Step 4: Press F4 and clear the full voucher through it.
Once you've completed these steps, you'll be able to do bank reconciliation from BUSY.

If your bank reconciliation statements are not showing accurate balance in BUSY, please follow the given steps to solve this
 Step 1 Go on administration menu
 Step 2 Click on configuration
 Step 3 Click on feature options
 Step 4 Click on Accounts then enable Bank reconciliation option 
 Step 5 Then go on Display menu
 Step 6 Click on Bank reconciliation and check uncleared entries if not cleared

To reconcile bank entries in BUSY as per bank reconciliation, follow these steps:
Step 1: Go to display section then click on bank reconciliation option
Step 2: Choose show uncleared entries then specify the bank account and date range and open the report.
Step 3: Select the required entry and then press f4 shortcut key to clear the entry.
Step 4: Mention the clearing date and specify Y to clear full voucher. 

If you want to clear Bank Entries in BUSY, you can follow these steps:
Step 1: Go to Display and click on Bank Reconciliation.
Step 2: Select "Show Uncleared Entries".
Step 3: Choose your Bank Account and enter the date range. This report will display you all uncleared entries.
Step 4: Press F4 on the entry and mention the Clearing Date.
For identify the original transaction you can check your Bank Statement.

If the reconcile bank statement button is not working in BUSY, you may need to troubleshoot the issue. Here are a few steps you can try to fix it:
 Step 1 : Check for any software updates and make sure you are using the latest version of BUSY.
 Step 2 : Restart the software and try again. Sometimes, a simple restart can resolve minor issues.