If you encounter an error while generating a bank reconciliation statement in BUSY, follow these steps to address the issue:
Step 1: Ensure that you are using the latest version of the BUSY software. Updating the software may resolve bugs or errors.
Step 2: Open the reconciliation report within a short period to pinpoint the exact issue.
Step 3: If you identify a voucher where the record is corrupted, delete the voucher and re-enter the information for reconciliation.
Step 4: If you are unable to resolve the error independently, contact BUSY's customer support team. They will offer further assistance and guidance tailored to your situation.
Remember to provide relevant details, such as the error message, the steps you've taken, and any specific circumstances related to the error