Frequently Asked Questions

To efficiently reconcile your bank accounts and manage petty cash in BUSY, start by launching the software and navigating to the Accounts menu, where you'll find the Bank Reconciliation feature. Select the bank account you wish to reconcile from the provided list and ensure you have an accurate bank statement for the reconciliation period. Then, meticulously match your bank statement transactions with those in the software, ticking off each verified transaction. The software will calculate the reconciled balance; ensure it matches your bank statement. Depending on the reconciliation, you may need to update your books with reconciliation entries, which the software often automates.

To reconcile your bank statement in BUSY, but the beginning and ending balances don't match, follow the below steps:
Step 1: Check the bank balance as per the ledger beginning and ending balances in the bank statement, and also check all clear entries in the bank balance.
Step 2: Confirm the last-year closing balance and the current-year opening balance of the bank account, and also carry forward the bank reco entries from last year to current year (if the previous entries are available).
Step 3: After confirming the above, if there is still the same issue, run the update master balances from the housekeeping option.

There could be several reasons why your opening bank balance is showing differently in BUSY and your bank statement. Some possible reasons include:
1. Errors in data entry or reconciliation process.
2. Transactions that have not been recorded or cleared in BUSY.
3. Bank fees or charges that have not been accounted for.
4. Timing differences between when transactions are recorded in BUSY and when they appear on your bank statement.
To resolve the discrepancy, you may need to review and compare the transactions in BUSY with your bank statement, check for any errors or missing entries, and ensure that all transactions are accurately recorded and reconciled.

To reconcile your bank entries in BUSY, you need to follow these steps:
Step 1: First you need to enable that feature by going to administration menu then click on configuration sub menu.
Step 2: Select features and options then select accounts tab and after opening it tick on bank reconciliation option at bottom then save.
Step 3: After that go to display menu then select bank reconciliation option and click on show uncleared entries.
Step 4: Select your bank account then enter date range and open the report.
Step 5: After opening it press F4 to clear an entry and specify the clearing date.

If the cheque numbers and references don't match between your bank statement and BUSY, you should contact your bank and BUSY's customer support to resolve the discrepancy. They will be able to investigate the issue and provide you with the necessary assistance.Furthermore if you wish to customize your own report then you need to contact to your authorized channel partner they will guide you process and cost for the same. If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

In BUSY, the bank reconciliation feature is available with the following steps. However, you cannot import bank statements directly into the software. If you require this integration, consider using the ICICI Plugin, where you can manage bank transactions and reconciliation directly from BUSY. Please note that this is a chargeable add-on.
If you wish to use the bank reconciliation feature, you can follow the steps below:
1. Navigate to Administration.
2. Go to Configuration.
3. Select Accounts.
4. Enable Bank Reconciliation.
5. Next, go to Display.
6. Access the Bank Reconciliation Report.
7. Perform the reconciliation using the F4 shortcut key for individual vouchers.

To reconcile your bank statement in BUSY, follow these steps:
 1. Click on admnistartion menu and go to the configuration menu then go features and option.
 2. Click on accounts fetaure and enable'Bank Reconciliation' .
 3. Go to display menu & open bank reconclitaion report & click on show uncleared entries. 
 4. Check and match the transactions between your bank statement and BUSY.
 5. Mark uncleared cheques as cleared by F4 & entering the clearing date.
 6. Check all entries / Cleared entries then we can check bank reconciliation statement should be match.

To add cheque printing for any Bank in BUSY, you will need to follow these steps:
1. Open BUSY Software and go to Adminitration and then Configuration and then Feature & Option
2. Select Account Configuration Tab
3. Enable Check Printing option from Banking Option
4. go to Adminitration and then Configuration and then Cheque Printing
5. Design Or Restore CheckFormat
6. Now Go to Administration and then Masters and then Account
7. Select or Modify Bank Account
8. Enable Cheque printing Option and tag Cheque Format
9. Now Add/Modify Payment Voucher with Bank, after saving voucher System ask to Print Cheque

To enter customer payments in BUSY, you need to follow these steps :
Step 1 : Go to transactions then Receipt click on add and select the customer's name or account from the list. Fill in the payment details and allocate the payment to the appropriate ledger accounts and clickon save button.
Step 2 : To reconcile your accounts, go to administration then configuration then features/options go to accounts tab enable Bank Reconciliation feature and select the bank account you wish to reconcile. Ensure you have an accurate bank statement for the reconciliation period.

To handel duplicates or missing transactions while reconciling bank with BUSY, you need to follow these steps:
Step 1: You can Bank Reconciliation report under the Display menu. This report will show you the Cleared / Uncleared Entries and Bank Statement that show the difference between the books balance and the bank balance.
Step 2: If you found any duplicate entry you can delete that voucher by press F8.
Step 3: If you found any entry missing in BUSY but showing in statement then you need enter that voucher from the transaction menu.