Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
How to add multiple GST numbers if I have different business verticals?
If you want to add muliple GST numbers for different businesess, then you need to create seperate company for each GST number.
Why am I unable to change the data in the directory?
If you are unable to change the data directory in BUSY, then the data path is already fixed in the BUSY shortcut.
Can I register my business/farm on BUSY without internet connectivity?
If you want to register your business on BUSY without internet connectivity
then it is not possible because internet is required for registeration.
Why am I not receiving the OTP for BUSY login?
While BUSY login not required to put OTP at time of company login, only you have to put user name and password.
Why don't I see a 'No Tax' option when selecting purchase types? Is there a way to record purchases with no taxes in BUSY?
If you need to record purchases without taxes in BUSY, create a new company without GST and make the invoice there.
Is it possible to keep the old address of a company in BUSY Accounting Software when it has been changed?
It is not possible to retain the old address of a company in BUSY Accounting Software once it has been changed.
Is it necessary to create super user ID and password to add another user to the account in BUSY?
Yes, it is necessary to create a super user ID and password to add another user account in BUSY accounting software.
How do I ensure all menus and configurations copy over when duplicating a company file in BUSY?
You can copy all the configurations from an existing company when you create a new company by using option Copy Config.
Can someone from BUSY support help me access specific company data if I have the serial number?
Yes, someone will help you to access data from BUSY if you have active BUSY license subscription in your license .
How can I check the preview of the phone number before saving it to my account?
You can not check the mobile Number in preview before save in account,After enter only you can preview it in invoice.