Frequently Asked Questions

To delete Single financial year from your existing company in BUSY then check the below steps:
Step 1: Take the backup of your company
Step 2: Click on Company menu and submenu delete company single financial year
Step 3: Then select the company from which you want to delete Financial year and mention the company admin username and password if required
Step 4: Then choose the financial year which you want to delete you can only delete either first financial year or last finacial year
Step 5: Click on delete after that you will receive a confirmation of deleting specific financial year.

According to the BUSY Model, There are some features which is available in Standard and Enterprise Model but not in the Basic Model.When some features are missing then make sure that you have selected the correct BUSY Model.
 Pls Follow the Below Steps for Select BUSY Model :
 Step 1: Click on Company Menu
 Step 2: Then Select BUSY Model
 Step 3: Select Database Type- Access
 Step 4: Select it Single, Dual or Multi User as per your BUSY License 
 Step 5: Then reopen it BUSY and check if those feature belongs to the model.

If Your BUSY showing edition as Basic when You have the user of Standard version follow these Steps:
 1.Open Your BUSY counting Software.
 2.In menu Shows Option Select BUSY Model Click on that Option.
 3.Then Select Your Model As Standard Then Select database.
 4.Then Select User Type i.e If you Have a Single user License Select Single & Save the Configuration.
 5.Then Close the BUSY and Start it Again.
 6.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

If you want to copy the configuration,masters and users of an existing company while creating a new one please follow these steps:
Step 1: Open your BUSY software
Step 2: Then click on create company menu
Step 3: Then fill the reuired details of new company such as name, beginning financial year and gstin number etc
Step 4: Afterwards click on copy masters,config and users button available in the bottom
Step 5: Then click on select company and select the existing company from you want to copy it
Step 6: Mention the username and password if ask and then save the changes

To add a contact number to your firm's name and address on the invoice in BUSY below are the steps to do it:-
If Using Standard format:- 
Step 1: Click on the Company menu then click on the Edit Company option.
Step 2: From there you can update your Contact number it'll automatically update in Sale Invoice standard format.
If Using Design format:-
Step 1: Go to the Administration menu.
Step 2: Then click on Invoice document printingStep 3: From there click on Voucher type then format after that click on Header option from there you can update Contact number. 

when your Portal says my GST username is not specified in GST configuration then you need to configure your GST portal's username in GST configuration, because GST username used for the download GSTR reports in BUSY for reconciliation with BUSY data or direct upload GSTR 1 e-return on GST portal for configure GST portal username in BUSY follow these steps.
 step 1: Go to the Configuration under administartion menu
 step 2: open configuration then click on features and option then click on GST/VAT tab 
 step 3: then specified GST portal username and save configuration.

To create a new company/account in BUSY from scratch, you need to follow these steps: 
 1. Open BUSY and click on 'Create a new company' option. 
 2. Enter the required details such as company name, address, financial year, and other relevant information. 
 3. Set up your chart of accounts and create new ledger accounts for your company. 
 4. Create masters for items, units of measurement, and other relevant details. 
 5. Set up your billing and invoicing preferences. 
 6. Save your changes and start using your new company/account in BUSY.

When Delhi state is not showing up while updating the state below are the steps to follow:-
Step 1: You can create a New Delhi state. For it go to the administration menu then sub menu master.
Step 2: Then click on miscellaneous masters then click on State option after that click on Add button and create a new state master.
Step 3: Alternatively you can use shortkey to create a new state master from party master itself for this after opening party master you have to keep cursor in front of state option and press F3. 

To fill business place and PIN code in BUSY you can follow the steps.
 Step 1. Go to company menu click
 Step 2. Edit company click
 Step 3. You will get the option of address and pincode to fill
 Step 4. Now fill the pincode and address.
 There is one more option to fill place and pincod to generate e invoice.
 Step 1. Go to administration menu click
 Step 2. Configuration click
 Step 3. Features or options click
 Step 4. Gst/Vat click
 Step 5. Enable e invoice 
 Step 6. Fill place and pincode.

To delete an existing company and re-create it without GST in BUSY, you can follow these steps:
 1. Open the software and go to the 'Company' menu.
 2. Select 'Delete Company' option.
 3. Choose the company you want to delete and confirm the deletion.
 4. Once the company is deleted, go to the 'Company' menu again.
 5. Select 'Create Company' option.
 6. Fill in the required details for the new company, but do not enable the GST option.
 7. Complete the creation process and the new company will be created without GST.