Frequently Asked Questions

The issue of printer not working in BUSY on battery power can be resolved by checking the battery power level and ensuring it is sufficient. If the issue persists, try connecting the laptop to a power source or using a different printer.

To check the printer configuration in BUSY, go to :
Step 1 : CLick on Administration
Step 2 : Then Configuration
Step 3 : And then Hardware Configuration. 
Step 4 : From there, you can select the default printer driver and specify the page length.

To adjust the paper margin if cutting off when print or export it, follow the below steps:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select hardware configuration and here decrease the margin and shrinkage percentage then check.

if you tried changing the lines per page configuration but it didn't fix your printout issue you can try to solve it by adjusting its top and left margin and by shrinking it between 90 to 100 from the hardware configuration

To Adjust the uneven margins in invoice printing follow the steps 
Go to configuration and click on hardware configuration then set the left mergin and shrink 
page minimum 90 percent as per your requirement and save 

To fix the printer alignment issue when printing checks in BUSY,please follow steps:
Step 1 : Nevigate to the Administration menu
Step 2 : go to configuration 
Step 3: Select Hardware configuration
Step 4: set the printer and other configuration.

If you have set the default printer settings under the hardward configuration tab, it will not remove automatically. Further if its remove then you need to check if printer driver is not uninstalled from your system.

Yes, I can help you select the printer in BUSY Please follow these steps: 
Step 1: Go to administration then select configuration.
Step 2: Now choose hardware configuration and set default print and click on save button. 

To set the default printer in BUSY from the below steps.
Step 1: Click on Administration and then configuration
Step 2: Then hardware configuration and select the printer from the dropdown and save it.

Yes, BUSY has hardware configuration option which has many settings/options through which you can adjust paper top and left margin & can specify line per page etc. for proper invoice printing