Frequently Asked Questions

Yes, you can generate stock of negative items by using these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select stock journal and click on add.
Step 3: Enter all the necessary details such as date, material centre and your items with required quantity in item generated section then save.
Step 4: You can also use the physical stock voucher and click on add.
Step 5: Enter all the necessary details such as vch no. , date, material centre, etc then click on down arrow.
Step 6: Click on load items and enter the required quantity in physical quantity column to generate stock then save.

If the invoice shows your product as a service instead of goods,It is possible that you have mentioned the tax category for services in the item's master instead of the tax category for goods,to resolve this you can follow given steps:
 Step 1:To open an item in modify mode,press Alt + M.
 Step 2:Under the tax category, press Alt + M and open it in modify mode.
 Step 3:Here you can see in the type feild you must have mentioned service,there you will need to select goods instead of service,save this window and item master.
 Now,your item will be considered as a goods.

At the time of voucher entry,It will calculate according to the amount you have entered,if total amount is showing incorrect you can check these things:
 Step 1:You can review the item details, quantities, prices, and tax rates entered in the invoice,
 Step 2:Make sure all calculations are accurate and match the actual amounts
 Step 3:You can compare the invoice total with the total of the individual line of items.
 Step 4:You can check if you have added any discount or other bill sundry is impacted or non impacted.
 Step 5:Press ALT + M in bill sundry and check Affect accounting should be Yes.

To add your company as a self-transporter in BUSY, follow these steps: 
 Step 1: Open BUSY and go to Administration. 
 Step 2: Select Miscellaneous Data Entry. 
 Step 3: Click on the input transporter's GSTIN/ID. 
 Step 4: Fill in the required details, including your company name as a self-transporter, GSTIN/ID, address, and place. 
 Step 5: Save the transporter details. 
 Step 6: When generating invoices or e-way bills, you can now choose your company as the transporter. 
 Please keep in mind that the exact steps may vary slightly based on the version of BUSY you're using.

If your sales bill are getting deducted or going missing after saving transactions, you need to check that vouche in modify, follow the below mentioned steps to check: 
Step 1: Go to Transaction Menu
Step 2: Click on sales and then select Modify
Step 3: Enter the voucher number and check if that voucher is save then it will show here.
You can check the voucher in Cancel voucher list. To check the cancel voucher follow the below mentioned steps: 
Step 1: Go to Display menu 
Step 2: Click on Check list 
Step 3: Click on Voucher numbering report
Step 4: Click on Cancel voucher numbers

To generate sales orders from quotations in BUSY, you need to follow these steps:
Step 1: Create a quotation by entering the necessary details such as customer information, item details, and pricing.
Step 2: Save the quotation.
Step 3: Go to the Sales Ordervoucher under transaction menu and select "Add"
Step 4: In the Sales Order screen, select the customer for whom the quotation was created.
Step 5: Use F11 key on item grid to pick refrence of quotation in order
Step 6: Verify the details and make any necessary changes.
Step 7: Save the sales order.
By following these steps, you can generate sales orders from quotations in BUSY.

If sale is picking up nil rated on selecting sale type SEZ and you want turn in to zero rated
 then please follow the given steps
 Step 1: Go to administration menu
 Step 2: Then master then sale type then modify.
 Step 3: Then select sez sale type to modify it then it will open in modify mode.
 Step 4: Then look for zero rated in the taxation type section and tick the radio buttonf of zero 
 rated then save after selecting required details.
 Step 5: Then record sales transaction with this modified sale type to pick zero rated.

If you want to update exchange rate then please follow the given steps
 Step 1: Go to administration menu then master.
 Step 2: Then currency conversion then modify if you want to change in the 
 existing one.
 Step 3: For add new exchange rate click on add instead of modify and add the 
 new exchage rate w e f.
 Step 4: For delete just open in modify mode and press F8 for delete. then 
 warning message will be shown click on yes if want to delete click on no
 if do not want to delete.

To change the tax calculation from item-wise to multi-rate tax in BUSY, here are the steps to do this:
Step 1: Transaction
Step 2: For the new bill, select the sale type as L/GST MultiRate or I/GST MultiRate.
Step 3: For an already saved invoice, open the transaction in modify mode.
Step 4: Then change the sale type to L/GST MultiRate or I/GST MultiRate.
Step 5: Press the F4 key to apply tax to the bill.
Step 6: Save it.
For more clarification about tax calculations in the bill, you can check the tax summary located in the left corner of the screen in BUSY.

Yes, you can share the delivery challan with the customer after generating it in BUSY, please follow below steps:
Step 1: To print an Challan from BUSY  you need to open the Challan and click on the Print button or press ALT+P. Then, you need to select your format and printer driver and click on print.
Step 2: To email an Challan from BUSY , you need to open the Challan and click on the Email button or press ALT+M. Then, you need to select your format and enter the email id of the recipient and click on send.