Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - master configuration
Where can I find the account address field in the account master in BUSY Accounting software?
You can find the Address field in the account master of BUSY.
I changed the business PAN details in BUSY. Do I need to make any additional changes for it to reflect on government portal?
If PAN change after sync it will auto show in portal
Why is a new item getting created every time even if the names are similar in BUSY Accounting Software?
In BUSY, you can not create items with the same name.
What is the tax percentage I should enter for a non-Cadbury gift box product?
The tax percentage for a non-Cadbury gift box product is 18%.
What is the maximum number of characters allowed for an HSN code in BUSY?
The maximum lenght of HSN Code in BUSY is 10 characters.
Can you explain the different options for assigning vendor item numbers in this system?
You can only define the vendor name only in item name
Should I book discounts to an Indirect or Direct expense account in BUSY?
Discounts should be booked to an Indirect expense account in BUSY.
What is the format (-digit or -digit) for HSN codes used in BUSY?
The format for HSN codes used in BUSY is 4 digits.
Should the sales be recorded with account master under debtor or creditor?
Sales should be recorded with account master under sundry debtor grouping.
What is the Alt-M shortcut in BUSY to open an item?
The Alt-M shortcut in BUSY is used to modify an item.