Frequently Asked Questions

If you want to create a GSP ID in BUSY, follow these steps: 
 Step 1: Go to Administration, select Configuration, then click on Features & Options. 
 Step 2: Click on GSP Configuration and select Automatically. 
 Step 3: Generate GSP User ID and Password. To do this, open your E-way Bill Portal on any browser, log in to your ID. 
 Step 4: In the menu option, click on Registration, then click on For GSP. 
 Step 5: Click on Send OTP then enter the OTP you received on your registered number or email ID. 
 Step 6: Select the user as Webtel Electrosoft Private Limited. 
 Step 7: Enter any three characters & Generate a password and save the ID. 
 Step 8: Generate another GSP ID for Pinnacle Finserv Advisors Private Limited. 
 Step 9: Copy your Webtel User ID, enter it on GSP Configuration in BUSY, enter the password generated on the portal, and click on Validate. 
 Step 10:Copy your Pinnacle User ID, enter it on GSP Configuration in BUSY, enter the password generated on the portal, click on Validate, and save the page.

To get the 1366 x 768 display resolution option back, you can try the following steps:
 1. Right-click on your desktop and select "Display settings."
 2. In the Display settings window, scroll down to the "Resolution" section.
 3. Click on the drop-down menu under "Resolution" and see if the 1366 x 768 option is available. If not, proceed to the next step.
 4. Click on "Advanced display settings" at the bottom of the window.
 5. In the Advanced display settings window, click on "Display adapter properties."
 6. In the Adapter tab, click on the "List All Modes" button.
 7. A list of available display resolutions will appear. Look for the 1366 x 768 option and select it.
 8. Click "Apply" and then "OK" to save the changes.
 9. Your display resolution should now be set to 1366 x 768.
 If the 1366 x 768 option is still not available, it may be due to limitations of your graphics card or monitor. In that case, you may need to update your graphics drivers or consider using a different monitor that supports the desired resolution.

Yes, we can import data from Excel sheet in two ways which are Multiple Item Creation Modification and Import Item Master from Excel. First we have to enable the option Date wise item pricing from Inventory Tab.
Multiple Item Creation and Modification :
Step 1: Administration
Step 2: Configuration
Step 3: Bulk Updations
Step 4: Multiple Item Creation Modification
Step 5: Select either for New and Existing masters then Key Field should be name if alias is blank.
Step 6: Click on Select Filed tab then select the required field for price and discount
Step 7: Load Masters and mention the date 
Step 8: Either can mention manually or can do copy paste from excel sheet.
Import Item Master from Excel :
Step 1: Administration
Step 2: Data Export Import
Step 3: Import Masters from MS Excel
Step 4: Items
Step 5: Either with both Masters New and Existing or with any one of them.
Step 6: Select the required field and excel column 
Step 7: Specify the Date from which price and discount to get in item master.
Step 8: Mention the Excel Sheet path and import it.
Note : Do this process after the Data Backup.

If you want to apply cess in BUSY please follow given steps:
Step 1: Take a backup of your data then Go to administration menu then click on configuration submenu 
Step 2: Click on features and option tab and click on GST/VAT
Step 3: Then enable cess by selecting the option as Y and then save the changes
Step 4: Go to administration menu again and click on masters submenu
Step 5: Open the tax category master from modify or list button and specify cess rate option as Y to enable it
Step 6: Specify rate its percentage or as per the unit as required 
Step 7: Save the master then go to transactions menu and click on voucher such as sale,purchase etc then click on add button to create a new invoice
Step 8: Specify the required details and such as series,voucher number ,purchase or sale type and party name etc and you can apply the tax in voucher
Step 9: Make sure that the changes you did for tax category master for cess you have tag the same tax category in item master

To configure Tax(GST/VAT) in BUSY, you require to add related tax master. To add tax master please follow below steps:
Step 1: Go to the Administration menu, click on Configuration option
Step 2: Click on feature/Option, select GST/VAT option.
Step 3: Set all configuration regarding GST/VAT like type, return filling status,type of dealer, GSTIN etc and SAVE configuration.
Step 4: Add tax categories and sale/purchase type in master tab
Step 5: Add bill sundries related to taxes
Step 6: Tag tax category as per rate in item master
Step 6: While entring transaction, specify sale/purchase type and othe r related information
Step 7: To apply tax use Apply tax button or press F4 from your keyboard
To Apply discount you can use Discount bill sundry, to add bill sundry follow below steps:
Step 1: Go to the Administration menu
Step 2: Select masters
Step 3: Select Bill sundry
Step 4: Click on ADD, define name as discount and other elements like nature account in which value should be reflect and save the master setting
Step 5: When ever wants to apply discount, use discount bill sundry

Correcting a wrong accounting entry is an essential process in accounting to ensure the accuracy of financial records. Here's a step-by-step process to correct a wrong accounting entry:
Step 1 :Determine what was recorded incorrectly, such as the date, amount, account, or transaction type.
Step 2 :Determine whether it's a simple data entry mistake (e.g., a typo) or a more complex error (e.g., a misclassification of expenses).
Step 3:Accounting principles generally require corrections to be made in the same period in which the error occurred.
Step 4: Create a new journal entry to correct the error. This entry should be designed to reverse the incorrect entry and record the correct information. 
Step 5:Debit or credit the appropriate accounts to adjust for the error.
Step 6:Retain records of the correction entry, including the original incorrect entry, the correction journal entry, and any supporting documentation. 
Step 7:If the error had an impact on subsidiary records or subsidiary ledgers, such as accounts receivable or accounts payable, reconcile these subsidiary records to ensure they align with the corrected entry.

To find and update the correct HSN codes in BUSY, you can use the HSN Validation utility in the software. This utility will help you identify which HSN codes are valid and which ones are invalid, for validating HSN Code in bulk you can follow the below steps:
Step 1: Go to Transaction menu and click on GST Misc Utilities.
Step 2: Click on Validate HSN Online then select multiple HSN.
Step 3: Select All item or item group for option to load HSN data as per requirement then click on Load Data.
Step 4: Click on validate HSN online
Step 5: Once you have identified the invalid HSN codes, you can update them by editing the item master data in BUSY.
To update the correct hsn code in BUSY follow the below steps:
Step 1: Go to Administration
Step 2: Click on Masters then select Item master.
Step 3: Click on modify then select item master name then mention correct HSN Code and click on validate option also for check hsn code is valid or not.

To mention business pin code and location, kindly follow the below steps:
 Step1 : Go to company menu.
 Step2 : Click on edit company.
 Step 3 : In modify company you find pin code coloumn.
 Step 4 : And enter pin code and save. 
 Mention location and pin code in material center :
 Step 1 : Go to Administration
 Step 2 : Select Account and Select on material center.
 Step 3 : Click on modify and Select material center name.
 Step 4 : And mention pin code and location save. 
 You can also mention location and pin code GST feature of e-invoice and eway bill configuration 
 Step1 : Go to Administratio, Select on configuration.
 Step2 : Then click on feature and options. 
 Step3 : Select on GST/VAT options.
 Step4 : You find e-invoice and eway bill required config.
 Step5 : In e-invoice and eway bill configuration, you find pincode coloumn.
 Step6 : Enter pincode and save.

To charge GST properly in BUSY for a business dealing in both goods and services, you need to follow these steps:
1. Enable GST Feature: Ensure that the GST feature is enabled in your company in BUSY. This includes configuring the GST rates for goods and services as per the applicable tax laws.
2. Set up GST tax rates: Configure the GST tax rates for goods and services in item master.
To create tax category for goods and service in BUSY follow the below steps:
Step 1: Go to the administration menu then click on master option
Step 2: Then click on tax category option and create a tax category and make sure to select the correct type of tax from the list i.e. Goods or Services. 
Step 3: Then tag goods or service tax category in item master then save and you can create a voucher for goods as well as services.

Yes, it is possible to add custom columns to reports in BUSY. you can follow these steps to add custom columns in sales register.
Step 1: open sales register and select required option and date range,
Step 2: Click on OK.
Step 3: For example, you want to add party Pan No. in sales register After generating sales register top right side you will get custom columns option click on it.
Step 4: Enter format Name and click on Add new col. and give Heading Name Party Pan No or any as you want give.
Step 5: Select Position First Column, data type: text, alignment Left right or center.
Step 6: Select Data Field Category as Account Master and Account Name Col. F3.
Step 7: Click on Fields and select ACC_IT_PAN and save field.
Step 8: click on Save Format.
Step 9: Again back to generate sales register while generating select custom columns format and generate.