Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
What steps should I follow if the OTP for invoices is not being received?
When you generate invoice in BUSY, there no need to enter any OTP.
Is there a way to bulk update due dates for multiple customers in BUSY?
In BUSY, there is no provision to bulk update due dates in vouchers.
What invoice type should be selected for SEZ exports normal Export or SEZ Export?
For SEZ exports, the invoice type that should be selected is "SEZ Export."
Should I select billing or shipping address based on party master for interstate transaction?
For interstate transactions, you should mention the shipping address in the billing/shipping window.
How do I change the party name on an existing entry The wrong name is showing
Open the Required Voucher in Modify Mode then can change the Party.
What troubleshooting can I do if BUSY gives me an error when entering a transport number?
Please provide more details as what error showing while entering transporter ID.
Customer received less quantity. Should I issue credit note or ask for a debit note?
If the customer received less quantity, you should issue a credit note.
I made a mistake in a payment receipt, can I modify it after the fact?
Yes, it is possible to modify a payment receipt after the fact.
I'm having trouble understanding how to do ALT+X in BUSY. Can you explain the process?
Tocancel the voucher we do the ALT +X in Voucher Entry .
What is the maximum length allowed for the vehicle number field in BUSY?
In BUSY, the maximum character limit for vehicle number field is 30.