Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

what does the taxinclusive sale type meaning in BUSY?

Tax inclusive saletype use when our tax is included in your sales price

How can I cancel a voucher while making it?

You can not cancel a voucher if it is not created it .

How can add Sales purchase transaction in BUSY?

For Adding Sale/Purchase voucher
Follow the below step
Step 1:- Click onTransaction
Step 2:- Sales/Purchase
Step3:- Add

What is sales voucher in BUSY?

Sales voucher is a voucher where you record your sales transactions in BUSY.

I am unable to add new vouchers in one of my series in BUSY. It shows the voucher already exists error. What should I do to resolve this?

Voucher number should be unique in same voucher series to add voucher

Why am I unable to save my invoice with a quantity and amount entered in BUSY? What could be the reason it says invalid data?

CHeck the voucher configuration might if skip qty and price is enabled

The invoice details I entered are not showing up correctly in BUSY. What should I check to fix this?

If still facing same issue so Re-enter voucher and resave then check.

How do I change the party name on an existing entry The wrong name is showing

Open the Required Voucher in Modify Mode then can change the Party.

What troubleshooting can I do if BUSY gives me an error when entering a transport number?

Please provide more details as what error showing while entering transporter ID.

Customer received less quantity. Should I issue credit note or ask for a debit note?

If the customer received less quantity, you should issue a credit note.
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