Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I cancel an invoice in BUSY?

To cancel an invoice in BUSY, you can press CTRL+X shortcut key. 

Do I need to manually enter the shipping address in BUSY or can it automatically select the address if I choose the automatic option?

The party address will automatic update as shipping address in voucher

I accidentally deleted a credit note in BUSY. Is there a way to retrieve or undo the deletion?

No, we cannot retrieve or undo the deletion of any voucher

I saved a quotation but now I can't find it. How can I retrieve it?

If once the quotation has been deleted you cannot retrive it

I have multiple branches. Can I add different transporters for each branch in BUSY?

No, you cannot add different transporter for each branch in BUSY.

Will the unit conversions also apply when creating purchase/sales orders and invoices?

Yes, we can apply it unit conversion also during voucher entry.

Can I use the sale return option to enter credit note voucher?

Yes you can enter the credit note in sales return voucher.

What options do I have for automating processes like billing and invoicing?

BUSY does not have any option for automatic billing and invoicing.

I want to export to multiple countries. Does BUSY handle multi-country shipments?

Yes, BUSY can handle multi-country shipments for exporting to multiple countries.

Is it necessary to enter the party name in the voucher?

Yes entering a party name is necessary in the voucher entry
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