The invoice details I entered are not showing up correctly in BUSY. What should I check to fix this?
If still facing same issue so Re-enter voucher and resave then check.
Frequently Asked Questions
Solutions to common issues related to Configurations — Voucher Entry Both.
Support
Step-by-step Answers
Do I need to manually enter the shipping address in BUSY or can it automatically select the address if I choose the automatic option?
The party address will automatic update as shipping address in voucher
I accidentally deleted a credit note in BUSY. Is there a way to retrieve or undo the deletion?
No, we cannot retrieve or undo the deletion of any voucher
Will the unit conversions also apply when creating purchase/sales orders and invoices?
Yes, we can apply it unit conversion also during voucher entry.
Can I use the sale return option to enter credit note voucher?
Yes you can enter the credit note in sales return voucher.
What options do I have for automating processes like billing and invoicing?
BUSY does not have any option for automatic billing and invoicing.
I want to export to multiple countries. Does BUSY handle multi-country shipments?
Yes, BUSY can handle multi-country shipments for exporting to multiple countries.
Is it necessary to enter the party name in the voucher?
Yes entering a party name is necessary in the voucher entry
Which group should be used for tagging the freight charges account?
You should tag the indirect expenses group in freight charges account.
Does BUSY automatically validate GSTIN and other details while generating invoices?
Yes, BUSY automatically validates GSTIN and other details while generating invoices.
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