Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Series Configuration.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I enter the same item description multiple times without typing it repeatedly?

Yes, you can enter the same item description multiple times without typing it repeatedly in BUSY For that you need to follow these steps :
Step 1: Go to administration menu then click on configuration and go to voucher series configuration.
Step 2: Then select voucher type and voucher series and go to voucher configuration.
Step 3: Enable item wise description and in below Set as Y to pick item description through F4 and click on ok and save button.
Step 4: Go to transactions menu add voucher for first time add manually item description and save the voucher.When you create voucher next you can pick item description multiple times without typing it repeatedly.

Is it possible to set different settlement windows for sale and purchase?

Yes, it is possible to set different settlement windows for sale and purchase in BUSY.To use settlement option for sale and purchase in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations
Step 2 : Click on voucher series configuration and select voucher type sale and voucher series
Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and account.
Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.
Step 5: Follow same steps for purchase voucher and for both voucher settlement will work.

Why is the BUSY creating a dual voucher after saving the voucher?

In BUSY if creating a dual voucher after saving the voucher that means you are using split
voucher option that you has been configured for that series for removing the same configuration in
BUSY below are the steps to follow:-
Step 1: Go to the Administration menu click on configuration tab then select voucher series
configuration option and then click on voucher type in which facing the issue then click on series
option.
Step 2: In the Right side voucher configuration button will appear do click on that option then press
CTRL+Alt+shift+X option together.
Step 3: A window of configuration for voucher spliting will appear you have to untick the Spit voucher
after saving option and save the configuration.

What is the process to generate invoice for billing and shipping scenarios?

To generate invoice for billing and shipping scenarios follow these steps:
Step 1: Go to administration option
Step 2: Then click on configuration option
Step 3: Then click on voucher series configuration option
Step 4: Then select the invoice such as sale and purchase etc then press enter once
Step 5: Then select the series and click on voucher configuration option
Step 6: Afterwards enable separate billing/shipping details option and save the window
Step 7: Then go transactions tab then click on invoice for which you have enabled the billing/shipping option
Step 8: Afterwards while creating the voucher it will give a prompt for specifying the billing/shipping details you can mention the details and proceed

Why cant I see certain options, such as the new reference option?

To enable bill by bill references in BUSY,please follow below steps:
Step 1: Go to the Administration tab and click on configuration.
Step 2: Select Features and Options and click on Accounts. Here you will a feature of Bill-by-Bill Details click on the check box to turn on that and save the configuration.
Step 3: Open your party's master and set Y on Maintain Bill By Bill Balancing and save.
Step 4: Now, at the time of voucher entry such as sale, purchase etc a window will appear for creating and Adjusting Bill references.
Step 5: You can view Bills Receivable report for track outstanding from Display menu and click on Outstanding Analysis.

How to add or delete fields on sales vouchers in BUSY?

To Add new fields in sale invoice you can use optional filed option. to enable this option, please follow below steps:
Step 1: Go to the Administration
Step 2: Click on configuation option
Step 3: Select voucher series configuration, click on sale voucher type and select the series name
Step 4: Select Voucher series option
Step 5: Enable No. of optional filed option, specify no. of line you required and save the configuration
Step 6: In voucher entry, a pop window will reflect after narration, where you can define additional things regarding voucher
To delete any filed form sale voucher, can also be set from voucher series configuration. Further it depends what fields you want to delete

What are the different voucher series in BUSY for GST?

In BUSY, a default voucher series named Main is created for all vouchers. Further, you can create multiple series as per the requirement by following these steps:
Step 1: Go to Administration section then click on Configuration menu.
Step 2: Now, Choose Voucher series configuration option and then select the required voucher type such as sales , purchase , sales return etc.
Step 3: After select the voucher type, click on Add new option to create the voucher series displayed at right side of screen.
Step 4: Next, Select the newly created series and then click on Voucher numbering option.
Step 5: After Configure voucher numbering , click on Voucher configuration to made configuration accordingly.

How to apply discount at item level?

To apply different discount at item level in BUSY you need to follow below steps:
Step 1: Go to Administration then Click on Configuration
Step 2: Then click on Voucher series configuration
Step 3: Then click on voucher type and select series and click on voucher configuration
Step 4: Enable item-wise discount option as Y and specify the discount structure as Simple Discount, % of price or amount and then save the configuration
Step 6: Then you have to create sales invoice and when you enter item quantity and unit details item wise discount window will appear.
Step 7: There you have to enter the item wise price and discount manually and price will automatically calculated.

What are the different voucher/bill series available?

In BUSY, a default voucher series named Main is created for all vouchers. Further, you can create multiple series as per the requirement by following these steps:
Step 1: Go to Administration section then click on Configuration menu.
Step 2: Now, Choose Voucher series configuration option and then select the required voucher type such as sales , purchase , sales return etc.
Step 3: After select the voucher type, click on Add new option to create the voucher series displayed at right side of screen.
Step 4: Next, Select the newly created series and then click on Voucher numbering option.
Step 5: After Configure voucher numbering , click on Voucher configuration to made configuration accordingly.

I am having issues with voucher numbering in one company but not in another in BUSY. What could be the reason?

Please provide more what issue you are facing in voucher numbering. Further you can set the voucher numbering by using these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration and select the voucher type of that you want to enable voucher numbering for, such as sales, sales return, etc.
Step 3: Then, select the voucher series and click on Voucher Numbering.
Step 4: Choose the Numbering Type as either Automatic or Manual.
Step 5: For automatic set the prefix, suffix, and Starting No. as per your needs and click on OK to save the settings.
Note: Take backup of your data before making any changes.
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