Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
Why does the transporter window keep reappearing even after I have disabled it? What settings do I need to check?
If you have disabled the Transportation details and still th widnow is appearing then make sure that you have disabled the same through Voucher series configuration and VAT and GST configuration. Refer to the steps below for the same:
1. Go to Administration
2. Click on configuration
3. Click on Voiucher series configuration
4. Select the transaction type and series
5. Click on Voucher configuration
6. from here you can disable Input Transportation details feature and save this screen
7. Now again move to Configuration Tab and Click on VAT and GST
8. From here you an disable the option Transport details in Local sales Purchase.
9. Save the configuration and check in the voucher again
Can I add a discount to an item wise or do I have to apply it to the entire transaction?
Yes, you can appy discount item wise in BUSY, you need to enable the discount from the below steps.
Step 1: Click on administration and then configuration
Step 2: Then features and options and choose the inventory tab, in the left side, item wise discount type option you can select either simple or compound discount then save it
Step 3: Click on voucher series configuration then select the required voucher type and series. choose voucher configuration tab and enable the item wise discount option then save it.
Step 4: Go to transactions and select the voucher, when you enter the item then after quantity field the discount window will get open with each item.
What is the process for entering a voucher number for a mobile app bill in BUSY?
You need to set voucher numbering for the series which is tagged for mobile app so that you enter bill from your BUSY Mobile App. To configure it follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration and select the voucher type as sales.
Step 3: Then, select the voucher series and click on Voucher Numbering.
Step 4: Choose the Numbering Type as either Automatic or Manual. Then, set the prefix, suffix, and Starting No. as per your needs and click on OK to save the settings.
Step 5: You need to tag this series in the cloud sync users then bulk upload your data.
How can i re enter a voucher with manual voucher number if it is deleted?
To re enter a voucher with manual voucher number if it is deleted, you need to follow these steps:
Step 1: Take backup of your data.
Step 2: Go to administration menu then select configuration sub menu.
Step 3: Select voucher series configuration then select the voucher type and choose the voucher series as main or etc.
Step 4: On right side click on voucher numbering tab and here set numbering type as manual then save.
Step 5: Now, go to transactions menu then add the required voucher and you can mention voucher number manual.
Step 6: After that you need set voucher numbering automatic as it was set previous and select no on renumbering window.
Can I enter the same item description multiple times without typing it repeatedly?
Yes, you can enter the same item description multiple times without typing it repeatedly in BUSY For that you need to follow these steps :
Step 1: Go to administration menu then click on configuration and go to voucher series configuration.
Step 2: Then select voucher type and voucher series and go to voucher configuration.
Step 3: Enable item wise description and in below Set as Y to pick item description through F4 and click on ok and save button.
Step 4: Go to transactions menu add voucher for first time add manually item description and save the voucher.When you create voucher next you can pick item description multiple times without typing it repeatedly.
Is it possible to set different settlement windows for sale and purchase?
Yes, it is possible to set different settlement windows for sale and purchase in BUSY.To use settlement option for sale and purchase in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations
Step 2 : Click on voucher series configuration and select voucher type sale and voucher series
Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and account.
Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.
Step 5: Follow same steps for purchase voucher and for both voucher settlement will work.
Why is the BUSY creating a dual voucher after saving the voucher?
In BUSY if creating a dual voucher after saving the voucher that means you are using split
voucher option that you has been configured for that series for removing the same configuration in
BUSY below are the steps to follow:-
Step 1: Go to the Administration menu click on configuration tab then select voucher series
configuration option and then click on voucher type in which facing the issue then click on series
option.
Step 2: In the Right side voucher configuration button will appear do click on that option then press
CTRL+Alt+shift+X option together.
Step 3: A window of configuration for voucher spliting will appear you have to untick the Spit voucher
after saving option and save the configuration.
What is the process to generate invoice for billing and shipping scenarios?
To generate invoice for billing and shipping scenarios follow these steps:
Step 1: Go to administration option
Step 2: Then click on configuration option
Step 3: Then click on voucher series configuration option
Step 4: Then select the invoice such as sale and purchase etc then press enter once
Step 5: Then select the series and click on voucher configuration option
Step 6: Afterwards enable separate billing/shipping details option and save the window
Step 7: Then go transactions tab then click on invoice for which you have enabled the billing/shipping option
Step 8: Afterwards while creating the voucher it will give a prompt for specifying the billing/shipping details you can mention the details and proceed
Why cant I see certain options, such as the new reference option?
To enable bill by bill references in BUSY,please follow below steps:
Step 1: Go to the Administration tab and click on configuration.
Step 2: Select Features and Options and click on Accounts. Here you will a feature of Bill-by-Bill Details click on the check box to turn on that and save the configuration.
Step 3: Open your party's master and set Y on Maintain Bill By Bill Balancing and save.
Step 4: Now, at the time of voucher entry such as sale, purchase etc a window will appear for creating and Adjusting Bill references.
Step 5: You can view Bills Receivable report for track outstanding from Display menu and click on Outstanding Analysis.
I am having issues with voucher numbering in one company but not in another in BUSY. What could be the reason?
Please provide more what issue you are facing in voucher numbering. Further you can set the voucher numbering by using these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration and select the voucher type of that you want to enable voucher numbering for, such as sales, sales return, etc.
Step 3: Then, select the voucher series and click on Voucher Numbering.
Step 4: Choose the Numbering Type as either Automatic or Manual.
Step 5: For automatic set the prefix, suffix, and Starting No. as per your needs and click on OK to save the settings.
Note: Take backup of your data before making any changes.