Frequently Asked Questions

If you are getting error while generating reports from BUSY, you can try these steps:
 Step 1: First, identify the problem that is causing the issue. Check if there is any error message showing up or if the data in the report is incorrect or incomplete.
 Step 2: If shows any RTE( Run Time Error) then can check after run Reindex Database from Housekeeping tab.(Before doing that please take latest backup of your data).
 Step 3: If there is no error message, but the data in the report is wrong or missing, you can try to check the report in a shorter date range and see if the issue is on any specific date. You can also verify the data by comparing it with the voucher entries or the ledger accounts.
 Step 4: If amount issue of any specific head then an check after run Update Master Balance from Housekeeping tab.(Before doing that please take latest backup of your data).
 If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

If you are getting error while generating financial reports or showing incorrect balance in BUSY, you can try these steps:
Step 1: First, identify the problem that is causing the issue. Check if there is any error message showing up or if the data in the report is incorrect or incomplete.
Step 2: If shows any RTE( Run Time Error) then can check after run Reindex Database from Housekeeping tab.(Before doing that please take latest backup of your data).
Step 3: If there is no error message, but the data in the report is wrong or missing, you can try to check the report in a shorter date range and see if the issue is on any specific date. You can also verify the data by comparing it with the voucher entries or the ledger accounts.
Step 4: If amount issue of any specific head then an check after run Update Master Balance from Housekeeping tab.(Before doing that please take latest backup of your data).
If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

If you are getting error while generating reports from BUSY, you can try these steps:
 Step 1: First, identify the problem that is causing the issue. Check if there is any error message showing up or if the data in the report is incorrect or incomplete.
 Step 2: If shows any RTE( Run Time Error) then can check after run Reindex Database from Housekeeping tab.(Before doing that please take latest backup of your data).
 Step 3: If there is no error message, but the data in the report is wrong or missing, you can try to check the report in a shorter date range and see if the issue is on any specific date. You can also verify the data by comparing it with the voucher entries or the ledger accounts.
 Step 4: If amount issue of any specific head then an check after run Update Master Balance from Housekeeping tab.(Before doing that please take latest backup of your data).
 If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

If you are getting error while generating reports from BUSY, you can try these steps:
 Step 1: First, identify the problem that is causing the issue. Check if there is any error message showing up or if the data in the report is incorrect or incomplete.
 Step 2: If shows any RTE( Run Time Error) then can check after run Reindex Database from Housekeeping tab.(Before doing that please take latest backup of your data).
 Step 3: If there is no error message, but the data in the report is wrong or missing, you can try to check the report in a shorter date range and see if the issue is on any specific date. You can also verify the data by comparing it with the voucher entries or the ledger accounts.
 Step 4: If amount issue of any specific head then an check after run Update Master Balance from Housekeeping tab.(Before doing that please take latest backup of your data).
 If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

If you are getting error while generating reports from BUSY, you can try these steps:
 Step 1: First, identify the problem that is causing the issue. Check if there is any error message showing up or if the data in the report is incorrect or incomplete.
 Step 2: If shows any RTE( Run Time Error) then can check after run Reindex Database from Housekeeping tab.(Before doing that please take latest backup of your data).
 Step 3: If there is no error message, but the data in the report is wrong or missing, you can try to check the report in a shorter date range and see if the issue is on any specific date. You can also verify the data by comparing it with the voucher entries or the ledger accounts.
 Step 4: If amount issue of any specific head then an check after run Update Master Balance from Housekeeping tab.(Before doing that please take latest backup of your data).
 If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

To troubleshoot errors when running reports in BUSY, you can try these steps:
 Step 1: First, identify the problem that is causing the issue. Check if there is any error message showing up or if the data in the report is incorrect or incomplete.
 Step 2: If shows any RTE( Run Time Error) then can check after run Reindex Database from Housekeeping tab.(Before doing that please take latest backup of your data).
 Step 3: If there is no error message, but the data in the report is wrong or missing, you can try to check the report in a shorter date range and see if the issue is on any specific date. You can also verify the data by comparing it with the voucher entries or the ledger accounts.
 Step 4: If amount issue of any specific head then an check after run Update Master Balance from Housekeeping tab.(Before doing that please take latest backup of your data).
 If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Runtime Error 7, "Could not create compressed file - Permission Denied," typically occurs when an application or process does not have the necessary permissions to create a compressed file or write to a specific location. To resolve this error, follow these steps:
Step 1: Check File/Folder Permissions: Ensure that the target location where the compressed file is supposed to be created has the appropriate permissions for writing. Check the permissions of the folder where the file needs to be created and ensure that the user account running the application has the necessary write permissions.
Step 2: Free Up Disk Space: Ensure that there is enough free disk space available in the target location to create the compressed file. If the disk is almost full, the application may encounter permission issues while writing the file.
Step 3: if not resolved in step 2 then 'Rewrite Book'. After logging in to the company, navigate to 'Housekeeping' and select 'Rewrite Book.' This action may help solve the problem.
Step 4: If the issue continues to persist after Step 3, you are required to send the data to us at support@busy.in for further assistance.

If you are getting error while generating reports from BUSY, you can try these steps:
Step 1: First, identify the problem that is causing the issue. Check if there is any error message showing up or if the data in the report is incorrect or incomplete.
Step 2: If shows any RTE( Run Time Error) then can check after run Reindex Database from Housekeeping tab.(Before doing that please take latest backup of your data).
Step 3: If there is no error message, but the data in the report is wrong or missing, you can try to check the report in a shorter date range and see if the issue is on any specific date. You can also verify the data by comparing it with the voucher entries or the ledger accounts.
Step 4: If amount issue of any specific head then an check after run Update Master Balance from Housekeeping tab.(Before doing that please take latest backup of your data).
If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

If you are getting error while generating reports from BUSY, you can try these steps:
Step 1: First, identify the problem that is causing the issue. Check if there is any error message showing up or if the data in the report is incorrect or incomplete.
Step 2: If shows any RTE( Run Time Error) then can check after run Reindex Database from Housekeeping tab.(Before doing that please take latest backup of your data).
Step 3: If there is no error message, but the data in the report is wrong or missing, you can try to check the report in a shorter date range and see if the issue is on any specific date. You can also verify the data by comparing it with the voucher entries or the ledger accounts.
Step 4: If amount issue of any specific head then an check after run Update Master Balance from Housekeeping tab.(Before doing that please take latest backup of your data).
If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

If you are getting an error message when trying to perform a specific function then update BUSY with full setups 
 using the steps provided below
 Step 1. Take backup of your data and copy data folder from your drive and paste in some other location.
 Step 2. Then click on start button on your desktop then search control panel.
 Step 3. Now Open control Panel then search Program and Feature option.
 Step 4. Now Open Program and Feature option then uninstall all BUSY setups and patch files.
 Step 5. After uninstallation delete the BUSYwin folder from its installation location.
 Step 6. Now Open Google Chorme and type www.busy.in
 Step 7. Then Click on Resources menu and click on download section.
 Step 8. Download the current version of BUSY 21 9.5 then extract the setup from winrar applicaiton.
 Step 9. Then run then current BUSY setup and install the setup in your computer.
 Step 10. Now open your company and check the same.
 We do not recommend reinstalling the old setup or rolling back your data. This process could potentially 
 corrupt your data.