Frequently Asked Questions

Solutions to common issues related to FeaturesAccounts.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I select the payment mode (cash/bank) correctly in BUSY when generating bills?

To select payment mode as cash or bank in BUSY :
Step 1: Go to Adminstration Menu
Step 2: Click on Configurtaion
Step 3: Then click on Feature and option
Step 4: Then click on Accounts feature
Step 5: Then tick on Single entry system for payment and receipt voucher then save the configuration
Step 6: Then while creating voucher select payment mode as cash or bank as per your requirement then save the invoice

The auto-creation of references in BUSY is causing problems. How do I disable the auto-create priority references option?

To disable auto creation option of references then follow the given steps:
Step 1: Go to Administration menu
Step 2: Then click on Configuration option
Step 3: Then click on Feature and option
Step 4: Then click on Accounts feature
Step 5: Then click on Bill by bill configure box
Step 6: Then untick on the option of auto create party references in sale/purchase voucher
Step 7: Then click on ok and save the configuration by click on save button

I am having trouble entering the author name . Can you guide me through the process?

To enter author name in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on features and options
Step 2 : Go to accounts tab and enable royalty calculation and click on save button.
Step 3 : Now to go administration then master click on item
Step 4 : Click on modify mode and select item and define total no. of authors and define author name and its percentage and click on save button.

Is there a way to manually enter closing stock value rather than evaluating each item?

Yes, you can manually enter the closing stock in BUSY by following below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to administration menu and select configuration option.
Step 3: Then select feature and option then click on account tab.
Step 4: Then select balance sheet stock updation as mannual and then click on save button.
Step 5: After that go to display option and open profit and loss account and in closing stock updation update closing stock.

What is the best way to record a day credit payment in BUSY?

If you want to add credit Days in BUSY, follow these steps:
Step 1: Go to Administration, then Configuration, and click on Features & Options.
Step 2: Click on Accounts and enable Bill-by-bill Details, then save.
Step 3: In the Account Master Options on the right side, maintain Bill by Bill balancing by pressing Y on it.
Step 4: Enter the number of days in Credit Days for Sale/Purchase.
Step 5: You can see the report in Outstanding Analysis in the Display Menu.

How do I enter a payment with days credit terms in BUSY?

If you want to add credit Days in BUSY, follow these steps:
Step 1: Go to Administration, then Configuration, and click on Features & Options.
Step 2: Click on Accounts and enable Bill-by-bill Details, then save.
Step 3: In the Account Master Options on the right side, maintain Bill by Bill balancing by pressing Y on it.
Step 4: Enter the number of days in Credit Days for Sale/Purchase.
Step 5: You can see the report in Outstanding Analysis in the Display Menu.

What accounting features does BUSY have?

BUSY offers a range of accounting features, including but not limited to: 
- General ledger
- Accounts receivable and payable
- Bank reconciliation
- Inventory management
- Purchase and sales management
- Tax management
- Financial reporting
- Budgeting and forecasting
- Fixed assets management
- Multi-currency support
- Audit trail and user activity log
- E-invoicing and e-waybill generation (if enabled)
- TDS (Tax Deducted at Source) management (if enabled)
- Voucher customization and configuration options.

I'm having trouble reconciling my accounts in BUSY. what is the process to reconcile account ledger ?

Find out the steps to reconcile ledger in BUSY
Step 1 : First go to administration
Step 2 : Then go to configuration
Step 3 : Then go to features and option
Step 4 : Then go to accounts tab
Step 5 : Enable ledger reconcilation feature
Step 6: Then open the ledger which you wants to reconcile and enable ledger reconcile option
Step 7 Then check entries and after confirmation through F4 mark them as reconciled

I want to print the current balance of the party ledger on the bill. How can I enable this feature?

To print the current balance of the party ledger on the bill, you can enable the Party Dashboard feature. To do this, 
Step 1 : Click on Administration
Step 2 : Configuration
Step 3 : Features and Options
Step 4 : Accounts tab. Enable the Party Dashboard option and save the configuration.
Step 5 : This will allow you to print the current balance of the party ledger on the bill.

Why am I unable to save the voucher even after defining the credit limit for a party?

If you unable to save voucher check credit limit of account master for check credit limit follow these steps:
step 1: Go in administration then go in master
step 2: Go in account and click on modify and select account
step 3: open account master press put cursor on group name and press enter
step 4: Check credit limit
If you still unable to save your voucher check your company login with sub user and may have some permission issue.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required