Frequently Asked Questions

To process variable allowance components in salary, you need to define the allowance component in the salary structure. This can be done by going to the voucher settings and adding the allowance component with its name and type (earning, statutory deduction, or salary adjustment). Once the component is defined, you can select it while creating the salary voucher for the employee.

Here are some steps you can take to identify and resolve the issue:
Step 1: Review the payroll configuration in BUSY to ensure that there are no duplicate entries for Provident Fund deductions
Step 2: Ensure that PF deduction details are entered correctly for each employee and that there are no duplicate entries.
Step 3: Check the salary components associated with PF deductions

To deduct advance automatically while calculating salary in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on Miscellaneous Data Entry.
Step 2: Select Emp. Advance Scheduling then select the Employee and click on down arrow.
Step 3: Enter the due date and advance amount then save.
Step 4: Now, when you calculate salary the advance amount automatically deducted.

If you opened new branches last year and want to view the opening stock for those new branches this year,
For this, you need to switch to last year by pressing F11 and carry forward data from last year to current year from the Change Financial Year option to view the opening stock for those new branches in this year.

If you want to navigate HO BO configuration then please follow the given steps
 Step 1: Make sure you are using enterprise model as we have option in enterprise
 model.
 Step 2: Then go to administration menu then configuration then feature option.
 Step 3: Then enterprise features then here you have option of HO BO data sync. option

You can check the version of your BUSY software by opening the software and looking for the version information in the top menu or in the software settings.Yes , To contact a BUSY technician for help, you can reach out to their customer support team through their website or call their helpline at +91-8282828282 or 011-40964096 24 /7 .

Here are some steps to help you troubleshoot and fix the problem:
Step 1: Check for Error Messages
Step 2: Ensure that you are entering the date in the correct format that BUSY requires
Step 3: Verify that you are entering the data in the correct field.
Step 4: In salary calculation window you can enter the no of days present 

We have to use Approval feature for Sales Order. 
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Enterprises
Step 5: Enable the Master Voucher Approval then Configuration
Step 6: Select the Voucher Type Sales Order and Series with other details as per your need.
Note : Voucher can only approve who will have approval rights.

For managing multiple states in BUSY for one company you can enable the feature called multi branch by following below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to administration menu then select configuration option.
Step 3: Then select features/options and then click on enterprise feature.
Step 4: Then metion Y on enable multi branch feature.

To configure user rights for approvals in BUSY, you can go to Administration > Miscellaneous > Data Entry Approval. 
Step 1: Administration
Step 2: Configuration
Step 3: Fetaures and options
Step 4: Enterprise Features
Step 5: Enable Voucher / Master Approval 
Step 6: Then configure approval for voucher and Master as per requirement
Step 7: Configure Approval for Sales, Purchase, Orders etc.