Frequently Asked Questions

You can enable the audit trial feature in BUSY,you need to follow these steps :
Step 1 : Go to Administration then Configurations click Features and Options 
Step 2 : Click on General tab and enabling the Audit Trail option.

For BDEP id,it should have unique user name and not same if created for another company,as it can used in one company at a time and cannot use same bdep id at the same time in multiple companies.

If the signature image is not appearing properly, consider checking the image size and format. Ensure that the image is in either JPEG or PNG format, and confirm that the image size is appropriate for the intended display.

To sort or filter data in custom reports
1. Open the report.
2. Look for filtering and Searching and Summary options within the report interface.
3. Select the criteria and apply filters or summarize the preferences as needed.
4. View the report.

In BUSY, it is not possible to customize the fields that are tracked in the audit trail. The audit trail feature automatically records activities such as creation, modification, and deletion for all transactions, accounts, items, groups, and activities.

When you press CTRL+ ALT+ SHIFT+L on BUSY home screen. It will open Event log you can login using single user or all user and after that define the date range and check the event log report

If the data does not run even after updating the hard disk number in BUSY then you can send your data to us on support@busy.in to unbind it from hardisk and it would be a chargeable service.

Yes, there is an audit log in BUSY that allows you to see what users accessed.
We have Audit Trail feature in BUSY through which BUSY you can check what users add, modify and delete in a company

BUSY’s Audit trail feature allows you to track the actions performed by the users on the vouchers and masters. You can see the details of the addition, modification, deletion, and other information of the vouchers and masters.

If you have enable the feature of bind data with harddisk then your data would only be compatible with a specific hard disk number. This feature is available in general tab under feature/options in administration menu.