The signature in BUSY invoices is duplicating instead of showing the original. What is causing this?
The issue of signature duplication in BUSY invoices is caused by the "Print duplicate copy while reprinting invoice" setting being enabled.
Frequently Asked Questions
Solutions to common issues related to Features — General Audit.
Support
Step-by-step Answers
Do we need to insert the digital signature in the PC every time we sign it?
Yes, the digital signature needs to be inserted in the PC every time you want to sign a document in BUSY.
Can I customize printed reports to include the voucher number and amount?
Yes, you can customize printed reports to include the voucher number and amount using the Custom Column or Columnar Registers configuration.
As an administrator, can I delete certain audit trail records if needed?
Yes, as per the documentation, there is a way to delete audit trail records in BUSY using default shortcut key F8.
What regional languages are supported in BUSY?
BUSY support all languages which is supportive by your system. You need to install google language input tool in your system.
The tracking number report in BUSY does not show proper quantity in and out. It is not balanced. How do I get the correct report?
To get proper report for quantity in and out in tracking number report , please check the voucher entered quantity
I accidentally made several corrections to the same purchase/sales invoice. Will each change show up separately in the audit report?
Yes, each change made to the same purchase/sales invoice will show up separately in the audit trail report as modification.
Can I see the details of changes made by a particular user like Rinky?
Yes, you can see the details of changes made by a particular user like Rinky in the user activities log.
Is there a log of all deletions made in the software?
Yes, there is a log of all deletions made in BUSY. It can be accessed through the Audit Trail feature.
What does "modify" mean in the audit trail report?
In the audit trail report, "modify" means that changes have been made to a voucher or transaction by a user.
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