Frequently Asked Questions

To add item's image in BUSY, you need to follow these steps:
Step 1: Create a folder in your system's drive then put all items image into that folder. Make sure item images file name should be same as item name or alias mentioned in BUSY.
Step 2: Open your company in BUSY and then go to administration menu and then click on configuration option
Step 3: Select features and options then choose inventory tab.
Step 4: Here in the centre right side an option will visible then tick the option maintain image and notes with vouchers and master.
Step 5: Click on configure tab, then tick the maintain image with item and specify the image folder path below which you have created in your desktop.
Step 6: Now go to administration and masters then select your item masters here your item image will be visible in the bottom screen.

For using Mark up in BUSY below are steps to use it:-
Step1: Navigate to the Administration menu.
Step2: Click on the feature and option.
Step3: Then click on the Inventory tab.
Step4: Define Item level Mark up either Simple Mark up or Compound Mark up as per your requirement.
Step5: Then go to the voucher series configuration option under the Administration menu.
Step6: Click on the voucher type in which want to use then click on series and then click on voucher series configuration option.
Step7: There Enable Item-wise Mark up and define Mark up Structure.
Step8: Now at the time of entering items in vouchers after clicking on the Unit option a window of Mark up will appear you have to mention Mark up there.
Note: Further if you want any kind of customisation related to the mark up I will recommend to contact from Authorised channel partner about it,

You can use multiple price list option for this by following these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration 
Step 3: Then click on features and option
Step 4: Then click on inventory tab
Step 5: Afterwards click on items pricing mode in voucher
Step 6: Then click on multiple price list for items
Step 7: Afterwards save the window
Step 8: Then go to administration menu
Step 9: Then go to masters 
Step 10: Select the item and open the item from modify or list button
Step 11: Then save the item then while saving it a window a window will appear to specify price 
Step 12: Specify the price as per the category such as A,B,C etc 
Step 13: After that while creating invoice it will ask you which categoty price you want to use you can select and proceed to do the entry

Yes, you can add an image in item master in BUSY by follow the below steps:
Step 1: Create a folder anywhere in your system then put all items image into that folder. Make sure item images name should be named as per item name or alias updated in BUSY.
Step 2: Open your company in BUSY then go to administration menu and click on configuration option
Step 3: Select features and options then choose inventory tab.
Step 4: Tick the option maintain image and notes with vouchers and master which is display at centre right side of screen.
Step 5: Now, Click on configure tab then tick the maintain image with item and specify the image folder path below which you have created in your desktop.
Step 6: Next, go to administration and masters then select your item masters here your item image will be visible in the bottom screen.

To understand calling features in BUSY, please follow the steps 
Step 1:Enquiry/Support Management: This feature likely allows you to create and track customer inquiries and support requests. 
Step 2 :The call management feature is used to input and manage call and enquiry details. This could include information such as the date and time of the call, the customer's contact information, the nature of their inquiry or issue, and any actions taken.
Step 3:This reporting feature is useful for tracking the progress of calls and enquiries.
Step 4 :You can use the report to identify pending installation calls and enquiries. 
Step 5 :The report can also show completed installations, allowing you to keep a record of successful resolutions and potentially gather data for performance analysis.
Step 6 :Overall, this integrated feature can be a valuable tool for managing customer support and installation-related tasks in a BUSY enterprise.

To add item image for an item masters please follow the steps
Step 1: Create a folder anywhere in your system then put all items image into that folder. make sure item images name should be same as item masters name or alias mentioned in BUSY.
Step 2: Open your company in BUSY and then go to administration menu and then click on configuration option
Step 3: Select features and options then choose inventory tab.
Step 4: Here in the centre right side an option will visible then tick the option maintain image and notes with vouchers and master.
Step 5: Click on configure tab,then tick the maintain image with item and specify the image folder path below which you have created in your desktop.
Step 6: Now go to administration and masters then select your item masters here your item image will be visible in the bottom screen.

To give discount for order over RS. 1000, you need to configure the scheme feature by following these steps:
Step 1: Go to aadministration then click on configuration menu
Step 2: Choose the features and option then select inventory tab
Step 3: Enable the scheme feature and save the configuration.
Step 4: Now, again go to administration then click on master menu
Step 5: Choose the scheme option and select add tab
Step 6: Mention the Scheme name, specify the stating and ending date, party, select voucher type on which you want to apply scheme, select voucher in scheme applied for and specify discount(Bill sundry) in select scheme type field.
Step 7: Afterward, press on download arrow tab then mention basis and amount for discount with bill sundry and value and save the configuration.
Step 8: Create the invoice above the updated value in scheme, discount will pick automatically on voucher.

The call management in BUSY please follow the steps 
Step 1:Enquiry/Support Management: This feature likely allows you to create and track customer inquiries and support requests. 
Step 2 :The call management feature is used to input and manage call and enquiry details. This could include information such as the date and time of the call, the customer's contact information, the nature of their inquiry or issue, and any actions taken.
Step 3:This reporting feature is useful for tracking the progress of calls and enquiries.
Step 4 :You can use the report to identify pending installation calls and enquiries. 
Step 5 :The report can also show completed installations, allowing you to keep a record of successful resolutions and potentially gather data for performance analysis.
Step 6 :Overall, this integrated feature can be a valuable tool for managing customer support and installation-related tasks in a BUSY enterprise.

Yes you can put negative quantities in sale and purchase voucher if you have enabled the allow sales return and purchase return in sale and purchase voucher
To enable this follow below steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Then click on features and options tab and then click on inventory tab
Step 3: Tick the checkbox of allow purchase and sale return in purchase and sale voucher and save the changes
Step 4: After that go to transactions menu and click on voucher such as purchase,sale etc and then click on add to create the voucher
Step 5: Specify the required fields in voucher such as series,voucher number,purchase and sale type and party name etc
Step 6: After that go to item grid and specify the item name and then specify the quantity with negative sign and then make a invoice 

To set up pricing and MRP for items in BUSY, you need to follow these steps:
1. Go to the item master and select the item for which you want to set the pricing and MRP.
2. In the item master, enter the sale price, purchase price, and MRP for the item.
3. Make sure that the pricing mode is set to "Picked from item master" for the item.
4. If you want to treat MRP as the sale price, enable the option "Treat MRP as sale price" in the pricing mode settings.
5. Save the changes and exit the item master.
6. Now, when you enter a sales transaction for the item, the sale price and MRP will be automatically picked from the item master.
Please note that the sale price and MRP should be entered correctly in the item master for accurate pricing and MRP calculation.