Frequently Asked Questions

Solutions to common issues related to FeaturesInventory Parameter Batch Serial Number.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to add/delete/modify predefined values in BUSY inventory?

There is no rights to modify and delete the predefined values in BUSY .

Is there any way to set default options for serial number inclusion in sales transactions in BUSY Accounting Software?

In sale transaction you can adjust serial number which was generated in purchase voucher.

Do I need to enter serial numbers during purchase as well as sales in BUSY?

Yes, you need to enter serial numbers during both purchase and sales in BUSY.

What happens to the serial number when a sale is deleted from BUSY Accounting Software?

The serial number remains the same even if a sale is deleted from BUSY.

Is entering a serial number mandatory when doing a sales return in BUSY

Yes, entering a serial number is mandatory when doing a sales return in BUSY.

Is there any way to track items using serial numbers without upgrading?

No, tracking items using serial numbers in BUSY requires upgrading to a higher version.

Can I get automatic dropdowns for size and color in sales orders?

Yes, using pos configuration get automatic dropdowns for size and color in sales orders.

How to link warranty claims to original invoice and serial numbers?

There is no option to link warranty claims to original invoice and serial numbers.

How do I access the parameter configuration settings in BUSY?

Go to Administration Configurationand then Feature and option and then Inventoryand then Parameterize details

How to remove an item row entered by mistake in a transaction in BUSY?

In BUSY, use F9 key to remove item entry to enter mistakely .
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required