Frequently Asked Questions

Solutions to common issues related to FeaturesInventory Parameter Batch Serial Number.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Is there any way to track items using serial numbers without upgrading?

No, tracking items using serial numbers in BUSY requires upgrading to a higher version.

Can I get automatic dropdowns for size and color in sales orders?

Yes, using pos configuration get automatic dropdowns for size and color in sales orders.

How to link warranty claims to original invoice and serial numbers?

There is no option to link warranty claims to original invoice and serial numbers.

How do I access the parameter configuration settings in BUSY?

Go to Administration Configurationand then Feature and option and then Inventoryand then Parameterize details

What to do if wrong items scanned in BUSY?

Manually remove the item entry from the recorded transaction and resave the voucher .

Is it possible to sell medical items in BUSY?

Yes, you can maintain medical items in BUSY by using the batch wise feature.

Does basic version support tracking serial numbers for items?

No, the basic version of BUSY does not support tracking serial numbers for items.

How to troubleshoot incorrect scanned items in BUSY?

Manually remove the item entry from the recorded transaction and resave the voucher .

How to add/delete/modify predefined values in BUSY inventory?

There is no rights to modify and delete the predefined values in BUSY .

How to remove an item row entered by mistake in a transaction in BUSY?

In BUSY, use F9 key to remove item entry to enter mistakely .
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